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“Jeremy is always amazing. Fixed a brake problem - brakes and rotors quickly and had me back on the road in under an hour. Price was really reasonable!! He just fixed my amp and way cheaper than anyone else would have! Very reasonable!!”
“My Mom took her car to Mulvane Tire and Auto. John checked her car over thoroughly and told her she didn't need anything. He could have easily been dishonest or taken advantage and he didn't. That buildt a lot of trust and I would be confident taking a car there in the future.”
“Had a problem with my ACC & LKAS system on my 2015 honda crv. Colt and the guys ran a computer scan on my car. Tuned out to a problem with the camera for the system. Since it was beyond their shop ability he gave me the printed out reports I could take to a dealer. Best part..NO CHARGE!! Being a senior citizen on a fixed income this was a BIG BLESSING!! I will be back for more service in the future!! THANK YOU GUYS!!”
“Hello,.. Derby's Discount Tire, surprised me with Discount Tire's free flat and tire rotation . Thank you. Please know that the Staff at DERBY'S DISCOUNT TIRE IS FRIENDLY, KNOWLEDGEABLE,and give each customer,undivided review of what the customer NEEDS and the safest options to get the CUSTOMER'S vehicle back on the road!”
“Was happy with the overall visit. New tires, new shocks and struts, and an alignment. Pricing was fair. Their online quote to sent to customers could use some work. Employees were very friendly. My only dislike was their credit card fee, which was displayed clearly but I forgot about. Don’t like paying a fee on top of a $2,000 service visit.”
“Superb professionalism by all staff I interacted with; exceptional efficiency of work, tires were in stock, and I was in and out the door in approximately 30 minutes. Which is amazing for 4 full tire truck tires!”
“I had an oil and filter change service. All fluid levels were checked and topped off. The service manager was very helpful and answered all of my questions regarding the vehicle. The service was completed efficiently and on time. I will definitely return for future service needs.”
“This was the ultimate best experience i could have ever had. Craig was so easy to work with. I was a pest with 'specific detailed inquiries and photos' of the Prius i bought. I live in northern Michigan and coordinating the tow and finance process. Unbelieveable!! I bought it 'site unseen'. Been a great car! Thank you for working with an out of state customer!! Love the car!!”
“I have been relying on this shop for decades, and they never let me down. Eric is great. They've worked on my old Jeep Cherokee, my old Lexus and now my not-so-old Hyundai Santa Fe. I trust their work and their prices.”
“They had the Honda push mower I couldn't find in hutchinson. They had me in and out less then 15min. Nice and polite ppl. Even let me use there non public bathroom. Thank u”
“My boyfriend took his car to Firestone with a stripped lugnut several places could not get off. Firestone took the time to stop and do what they could to help him right then and there. They not only got it off but expected no charge at all. Very good customer service and very kind workers. They care about their job and customers! Thank you to the manager and employee who helped him get back on the road for his trip back to Texas!”
“We got a flat tire the day before the 4th of July at 6:30pm. We called Costco and told them what happened, they were so awesome!! They had us come in and replaced the blown tire, even though they were closing soon, so we didn’t have to be stranded there for 2 days. Great service!”
“I had great service here. The team was helpful and informative. The shop was on time with my scheduled appointment and how long they had the vehicle in shop for service. My car was clean going into the shop and it was clean coming out with the protective covers still in place. At payment I even presented with a Firestone coupon for a discount and they gave me a better coupon with a bigger discount. Who could ask for better customer service?”
“All the people who worked on our Explorer were knowledgeable and did good work. Special thanks to Mike for coordinating everything with out Route 66 warranty coverage.”
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“Great place to do business. Locally owned and well managed.
Expect no run around. Have had service done by them many times and are often done faster than they expect with no negative things to say. They will often go above and beyond which is rare to see”