Kansas Broadband Internet provides wireless internet service, particularly for customers in rural areas or places without access to cable or DSL. The service is noted for its great prices. While there were past issues with old equipment causing nightly outages, new technology has significantly improved reliability. The internet is now described as fast and reliable, though problems occur once in a while. Many customers feel having this service is much better than having no internet access at all. The customer service receives consistent praise, being called excellent, top notch, amazing, and understanding for answering questions and providing helpful support. The company is considered a game changer for country living.
Kansas Broadband customer service was excellent! Answered questions that I had and helped us to move onto the next step of finishing up healing. Thank you ladies for being amazing and understanding!
November 2021
The technical support team was amazing. They took their time to explain to me what the issue was (cause I am not tech savvy) and were able to get the problem resolved. Thank you. My experience with KBI has been nothing but excellent.
July 2021
I’ve had it for 2 years I’m satisfied, it’s wireless so there’s a few problems every now and then but I’m happy with it !