Waters Hardware is known for its friendly and helpful staff, including knowledgeable employees who go the extra mile to assist customers. Customers appreciate the staff’s willingness to help, whether finding the right hardware, measuring matching screws, or providing detailed information about products like Troy-Bilt equipment. The store offers fair pricing and a welcoming atmosphere, making it easy for customers to find what they need, even if employees are not always experts. Over the years, Waters Hardware has been a go-to place for unique gifts and reliable service, with a history of serving the community through renovations and continued customer care. Overall, it is a helpful, friendly store with experienced staff committed to assisting customers with their hardware needs.
Dealt with Chase and Christian in the Rental Dept, (Gerken rental?)Both were informative, helpful and great to work with.
July 2022
Always friendly and helpful although not everyone there is an expert they do their absolute best to get you what you need. But there is inevitably someone that will get you the answer you need.
June 2022
Experienced employees. Very helpful especially Gage, Ellen, Rosemary & Nick. Gage had a lot of information on the Troy-Bilt Edger, I bought today.
