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November 2025 by Shan Cann
Always helpful and friendly staff
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October 2025 by C Brick Owens
They seem to always have what I need.
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October 2025 by Tameya McNeal
Definitely doesn’t deserve a one star its a white man walking in the store a few feet ahead of me an of course he is greeted by two white employees here I go walking by nothing but that’s expected here in Shawnee it’s funny that them people still act that way
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October 2025 by Gage Tubbs
Very rude customer service. Short and disrespectful.
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October 2025 by Robert
No one to help find stuff
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October 2025 by Bryan Sherrow
Allot to offer
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September 2025 by Jennifer Smith
I have been very impressed with the great improvement in customer service at the store.
It is so refreshing to walk into a store and feel like the employees actually want to be helpful!
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September 2025 by Craig Anderson
Was great 10 stars to staff an food
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August 2025 by Al Hopkins
Everyone was polite and helpful. I needed a part for my water heater and they had the replacement piece in stock.
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August 2025 by Rob Harrison
Super helpful and courteous staff!
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August 2025 by Ryan Schmidt
Great place to shop! They had everything I needed and the staff was super helpful. I needed some paint on John was able to steer me in the right direction. He made some great recommendations and actually saved me some money!! Much appreciated John. I will be back.
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July 2025 by Leticia Macias
Was able to find what I was looking for
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July 2025 by Brian
I had an excellent experience recently at ACE Hardware #04704, thanks to the standout service from Gail, John, and Corey.
Gail greeted me warmly the moment I walked in — by name, which was a nice surprise — and immediately made me feel welcome. She offered great suggestions for grill equipment and even shared a few BBQ tips that came in handy later. Friendly, knowledgeable, and clearly someone who enjoys helping people.
John was incredibly helpful in tracking down the exact kind of gas I needed for a very specific project. He understood what I was describing right away and made sure I left with the right container and setup — no guesswork, no hassle.
Corey helped me troubleshoot a kiln repair project, and I really appreciated how thoughtful and creative he was in working through possible solutions. He clearly knows his stuff and took the time to make sure I had what I needed.
Overall, it was the kind of service that turns a quick hardware run into something more — helpful, easy, and actually enjoyable. Big thanks to the whole team for making this navy vets weekend a bit less painful and a lot more friendly.
— Brian L
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June 2025 by Courtney Huynh
I had been to Lowe's prior to visiting the Shawnee, KS Ace Hardware. Customer service was very poor at Lowe's and after asking for help twice and paging, no one could help me. Upon asking for help at Ace, a super knowledgeable associate, John, knew exactly what type of light bulb I needed and even shared more information about it so I'd know for the future. What an outstanding experience I had at the Shawnee Ace Hardware. I will alway go there first from now on. John is obviously a great employee and ready to help customers.
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June 2025 by Rickie Clevenger
Best for anything hardware
