Advance Auto Parts at 11818 Shawnee Mission Pkwy in Shawnee is a helpful and well-stocked store that offers automotive aftermarket products and free services such as battery testing, wiper and battery installations, engine code scanning, and recycling. Customers appreciate the honest service, with staff often testing batteries for free and saving them money. The store provides a good selection of parts, sometimes more than other locations, and friendly employees who aim to assist customers quickly. Many customers have experienced positive help, from jump-starting cars to carrying out battery replacements. Despite occasional minor issues with service attention, the overall experience is highly rated. The store also offers a loyalty program called Speed Perks, which rewards points for discounts on store items and gas at Shell stations. Whether shopping online or in person, customers find this location convenient and reliable for automotive needs, with staff going above and beyond to assist, especially during urgent situations.
Both Teresa and Fred were friendly and professional. I appreciate that Fred installed my windshield wipers so quickly, as well as answering some other questions I had. It’s refreshing to get such good customer service and I will definitely be back when I need anything for my vehicles.
January 2026
Fred helped us and was amazing! Above and beyond customer service!
November 2025
Great service from staff. In and out. Appreciate them standing behind warranty for what they sale 100%. Staff were kind when I was frazzled. Thank you
