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“I have been with these fabulous people for 30 years ! I wouldn't leave them for anything ! It's a family there ,I'm proud to be a part of . Chrissy , that's my banker , she will anything possible to help you . They all go out of their way to help you . I learned Credit Unions and Banks are a bit different . I have never felt like a number to them . I will never leave them . If you are looking for a change , KU Credit Union in Shawnee !”
“I just opened a new account with Mainstreet even though I have been a member for over 25 years. I appreciate Ashley's kindness, patience and professional attitude which extended throughout her follow up. She made it very easy with clarity to help me with opening another account. Mainstreet services are GREAT as well as their staff. I am looking forward to another 25 years as a member.”
“Listen, I don’t know what y’all got going on at other banks, but this Mazuma location right here? Baby, they roll out the red carpet every time! ?? The staff don’t treat us like no random account number—they treat us like kinfolk. Whether it’s me handling my personal business or us handling AntiBullyMan business, they always smiling, always helpful, and always making sure we good. That’s rare these days, and I appreciate it BIG time. ??? Kudos! Keep up the Good Work!”
“Lisa has been so lovely to work with! I can truly tell from all of the people I've met in the Olathe office that they are there for the people. Everyone has been so kind and helpful, answering any questions we have, and getting back in touch promptly! I would recommend 100%”
“My choice of a MCU office to use for banking is the Bonner Springs, Kansas, office. The staff there are so friendly and go out of their way to meet my every request. The office is very convenient and modern also.”
“No hesitation to action when there's any form of disposition with the customer's acct. Nor is there any energy of interrogation when asked to verify the acct.”
“If you were looking for someone to help you with your financial goals and needs please see Donovan. He is absolutely patient and was amazing to work with he took time to explain things to me and break them down to me in a way that would help me better understand them and better focus on my financial goals. Again I cannot recommend Donovan absolutely amazing help!!!!!”
“We have been customers of Mainstreet Credit Union in Olathe for over twenty years. Our sons opened super saver accounts when they were very young, and our youngest son never banked with anyone else for the last seventeen years. Mary was always there when we needed assistance with loans. We moved to Missouri a few years ago, but we will always keep our account with Mainstreet. Thank you and God Bless.”
9:30AM - 12:30PM
1105 W Dennis Ave, Olathe
Credit Unions
“Round of applause and hats off to Samantha Romero. I’ve done bruises with Azura for years and I’m not sure how long she’s been around but she needs a raise. I explained to her what was going on and what I was trying to get done and she made it happen. I actually could feel relief.”
“I had a great experience opening my bank account with no fees. Michael G Walked me through the process, helping me with any questions or concerns. Customer service was great.”
“Vanessa at Midwest Regional Credit Union is an incredible advocate for her members, especially those who may be more vulnerable. My grandparents have banked with Midwest Regional for years, and Vanessa has consistently gone above and beyond to protect them. She pays attention to suspicious activity, asks thoughtful questions, and reaches out for additional verification rather than making assumptions.
As I've begun helping my grandparents manage their finances, Vanessa invited me to come into the branch with my grandfather so she could meet us both and personally verify that everything was legitimate. I truly appreciated the extra step she took to ensure my grandfather's safety and comfort before discussing his accounts.
In a time when financial scams targeting seniors are so common, it's reassuring to know there are professionals like Vanessa who genuinely care. Her diligence, compassion, and commitment to protecting her members are exceptional. My family is grateful for everything she has done, and Midwest Regional Credit Union is fortunate to have her.”
“Tried to deposit 30 bills into the ATM around 8.30pm on 12/30/2024 and one bill got returned with a message that either the deposit exceeded the limit or the bill is not right (not exact message but similar). I took the returned bill and inspected to see if there are any folded corners waiting for the ATM to show the deposited 29 bills but instead I got a message if I want to do another transaction or not. I selected 'NO' and I saw a 'TRANSACTION CANCELLED' message and no receipt was returned. I immediately checked my balance on the mobile app and I did not see the deposited amount. I called the bank but found the call center to be closed at 7pm and so does the live chat. I inserted the ATM card again, did a balance inquiry and still don't see the deposit. I withdrew $100 and I was able to. I then tried for another deposit transaction but deposite was disabled and I was not able to do it. I will have to go to the bank tomorrow morning to see what is wrong but it would have been better if there is a number to call and speak to a representative for ATM issues on the ATM itself if the ATM is open to record such issues immediately. Unfortunately, i have to wait until the next day to report this ATM malfunction, this is the reason of me reporting it here.
UPDATE: I called the customer service on 12/31/2024 and was told that the ATM machine will be serviced on 1/2/2025 and this issue would be resolved. I checked my balance on 1/2/25 and I see my deposit in the account! Relieved!!! Thanks a lot to the customer service!”
“Called to ask questions due to needing debt consolidation loan. Jenny saved me from making a huge financial mistake, gave me better options that made more sense, got me approved for a loan and was able to set up checking, savings and the loan over the phone. Easiest process I have ever went through.”
“I went from US bank to Community America Credit Union. I can't say enough good things about them. They let you have 4 savings accounts, which you can move money anytime you want without fees. 2 checking accounts, which is so helpful for bill paying. They will help you get a budget set up. They are so helpful financially.”
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“Gio Solorio Carmona helped me tremendously this week. He helped me over a 2-day span. He was patient with me. He was clear and precise with explanations. He answered all of my questions. He provided to me top-tier support. He spent his time with my account, which I appreciated greatly. He printed out documents for my account. He gave me phone numbers to help me with my account. Thank you Gio Solorio Carmona for your time helping me this week.
Gio himself deserves 5 stars. CommunityAmerica itself is a 2 or 3.”