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“Lisa has been so lovely to work with! I can truly tell from all of the people I've met in the Olathe office that they are there for the people. Everyone has been so kind and helpful, answering any questions we have, and getting back in touch promptly! I would recommend 100%”
“Every time I visit this branch of Truity, the employees are always incredibly helpful and friendly! They work hard to meet my needs and I always walk away extremely satisfied.”
“We have been customers of Mainstreet Credit Union in Olathe for over twenty years. Our sons opened super saver accounts when they were very young, and our youngest son never banked with anyone else for the last seventeen years. Mary was always there when we needed assistance with loans. We moved to Missouri a few years ago, but we will always keep our account with Mainstreet. Thank you and God Bless.”
9:30AM - 5:30PM
1105 W Dennis Ave, Olathe
Credit Unions
“I had a great experience opening my bank account with no fees. Michael G Walked me through the process, helping me with any questions or concerns. Customer service was great.”
“Tried to deposit 30 bills into the ATM around 8.30pm on 12/30/2024 and one bill got returned with a message that either the deposit exceeded the limit or the bill is not right (not exact message but similar). I took the returned bill and inspected to see if there are any folded corners waiting for the ATM to show the deposited 29 bills but instead I got a message if I want to do another transaction or not. I selected 'NO' and I saw a 'TRANSACTION CANCELLED' message and no receipt was returned. I immediately checked my balance on the mobile app and I did not see the deposited amount. I called the bank but found the call center to be closed at 7pm and so does the live chat. I inserted the ATM card again, did a balance inquiry and still don't see the deposit. I withdrew $100 and I was able to. I then tried for another deposit transaction but deposite was disabled and I was not able to do it. I will have to go to the bank tomorrow morning to see what is wrong but it would have been better if there is a number to call and speak to a representative for ATM issues on the ATM itself if the ATM is open to record such issues immediately. Unfortunately, i have to wait until the next day to report this ATM malfunction, this is the reason of me reporting it here.
UPDATE: I called the customer service on 12/31/2024 and was told that the ATM machine will be serviced on 1/2/2025 and this issue would be resolved. I checked my balance on 1/2/25 and I see my deposit in the account! Relieved!!! Thanks a lot to the customer service!”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“I had the pleasure of working with Phillip for my banking needs. He was amazing! Thorough, explained everything, kind… amazing customer service! I highly recommend Mazuma in Olathe!”