Firestone Complete Auto Care in Shawnee, KS has been helping the community with their vehicle needs since 1926. Offering a wide range of services from tire sales to maintenance and repairs, they provide comprehensive solutions for every make and model. Customers can expect exceptional auto care service, with a polite and knowledgeable staff. The scheduling process is easy, and visits are typically fast. Reviewers praise the respectful, professional, and knowledgeable staff, who go the extra mile to ensure customer satisfaction. While there may be occasional minor issues, such as forgetting to replace a tire cap, the overall experience at Firestone Complete Auto Care is positive, with many customers stating they are likely to return for future car needs.
Firestone's customer service is 5 star at the location on Shawnee Mission Parkway in Shawnee, Ks. I've been to other locations, and none compare to this one.
May 2026
Shout out to my local Firestone! Had to get some maintenance done on my car and they took care of me! Staff was exceptionally helpful and friendly but most importantly they got me in and out super fast! I am busy like everyone else so their sense of urgency was greatly appreciated! Finally, car runs great! Thanks again!
May 2026
Sara was amazing. She was very helpful in getting my car done in a timely manner. The manager leaves much to be desired with customer service
