“This is the finest auto service company in the Johnson County area. This business is run and owned by a smaller mom and pop company. Mr. John Donovan is the son of Mr. Pat Donovan. I have interacted with both men. If you need great value and great service, talk to John or Kyle. These two men put in a full day's work for a full day's pay.”
“This place is such a great place and trusted shop. I’m so glad I found them. They were recommended by another car shop since I have an import. They have taken great care of me , and warranty their work. I’ve dealt with Rick a lot and truly just seems like a genuine good person. Having an import can be a pain but they’re making it a lot easier.”
“Easily the best auto repair shop around. Have been going here for a decade and will continue to get my cars repaired here. Kendall is very honest tells ya what you need and what can wait. Prices are very good compared to other places. Not sure how this place gets less than 5 stars.”
“Wow!!! This place is amazing starting from the sweet gentle lady at the front I forget her name, and the staffs in the 🔙!! These guys blow confidence out of the water I went in there with my electrical vehicle ⚡ EUV in and they fixed it in a matter of minutes!! This was on the fly and incredibly done perfectly these guys are very educated they got a new customer for life!! Please check them out just incredible!!”
“I was in a pinch with a dead van battery and needed my vehicle fixed same day. Was referred to their shop and they were able to work me in quickly and get me back on the road. Amazing customer service and very kind people.”
“Dave and Molly were very helpful and made the entire transaction straightforward and hassle-free. The car was also nicely detailed and in great condition when it was handed over to me. Overall, a smooth and positive experience.”
“We drove from Wichita Kansas to buy an ATV from Scott at Shawnee Powersports. By the time we left, we’d bought the ATV, a snow plow (installed) and a Honda super cub miniMOTO motorcycle. Scott makes the buying experience easy, quick and affordable. We highly recommend!”
“I can’t recommend Action Tire & Service in Shawnee enough! When other shops are telling you it will be 3–4 days before they can even get you in for an urgent issue, Action Tire consistently finds a way to help—and they get the job done quickly. Their customer service, responsiveness, and willingness to take care of their customers really set them apart. When you need your vehicle fixed and don’t have several days to wait, it’s reassuring to know you can count on Action Tire.”
“I received a flyer in the mail and thought I would check them out. So happy I did! Talk through maintenance and repairs that needed done now and what could wait for the future did not try to talk me into Services that I did not need. Great customer service! Jasmine Is a great asset to their business! Talks through everything prior to repairs and explains all pricing, which are Very reasonable!”
“Eddie is the man. I’ve Known this man from back in the day. And he is your guy if you need wheels and tires he will get you exactly what you need. No doubt thank you Eddie. My man.”
“I had a great experience here! Frank was very helpful and honest. My check engine light was on and my car was misfiring and shaking. They diagnosed the problem, tested the extra ignition coils I already had, and were able to use one of them to fix the issue. They also checked the rest of the car and made sure everything looked good. Everyone was very helpful and honest, and they even gave me a ride while my car was being worked on. I really appreciated that they didn’t try to sell me parts I didn’t need. The price was reasonable and my car is running much better now. I would definitely recommend this shop!”
“Matthew was straightforward, honest, and quick to diagnose and fix my unique issue. I dropped it off at the end of the day and got it back by 11am the next day. Thank you !”
“My family has used them for years super reliable and honest hard-working people. I wouldn't go anywhere else never had any issues with them for 10+ years and 9+ different vehicles ranging from 1997 to 2015 and always kept my family safe on the road.”
“Been going there a long time. Fair shop, fair prices, doesn't overcharge or recommend unnecessary things. Highly recommend. Your car will come back working a lot better than when going in.”
“It’s hard to find a good trustworthy mechanic now days, but it doesn’t get any better than John and Midwestern. Three kids and five cars later it’s our first stop for everything- brakes, engine work, routine maintenance etc”
“They were prompt and professional. They told me what needed to be done but didn't try to unnecessarily upsell me on any service that did not need to be done yet.”
“Drove over on a Sunday morning to see if they could look at and possibly fix an issue with my car. The shop got me right in what a surprise. Jake was the mechanic who was working on my vehicle. You can really tell he has a passion for what he does by the way he talks with the customer and works on the vehicle.”
“The Western Shawnee Goodyear team went above and beyond to troubleshoot an issue with a tire sensor and calibration. They were tenacious and relentless in getting the issue resolved. I have been a long standing customer, having 6 or 7 of our family vehicles serviced there over the past 25 years, with this most recent experience being one of the best. Hats off to Store Manager Mike Kramer and to Griffin Smith for their persistence and communication going the extra mile to ensure outstanding customer service…and to Nathan Miller for his hands on tech service on the vehicle. Job well done to all. Take a bow!”
“Every vehicle I have owned since 1993 has had a set of tire town tires on it at some point in time. From lawn mowers to tractor and monster truck tires they got em.”
“Great service! The cost quoted was correct, applied coupons right. Quick turnaround, less than 3 hours on a drop off. The customer service is very nice, Woody is awesome! I have 3 cars serviced here since they opened, never a problem.”
“Super professional staff, got my wheel bearing done before noon. Fair priced and all around good guys. I won't take my vehicle anywhere else. They will always get my business!”
“They got me in at my set appointment time and I didn't have to wait, unlike lost places. Their service was great and prompt. And using a Groupon was the icing on the cake, which made the price reasonable.”
“Great experience with them! Greg was extremely communicative, they got my vehicle done fast, it was all cleaned up when I picked it up, AND my total was less than the initial quote. They seem like trustworthy folks!”
“Two weeks ago, my exhaust developed an issue. My Town and Country suddenly sounded like a pissed off '99 Honda Civic. After my failed attempt at doing the repair myself, I started Googling. Google led to me Larry's Muffler and let me tell you, it was the correct choice. Got me right in, it was a super quick fix, for a much more affordable price than I'd find elsewhere. In and out in less that 30 minutes, and now my grocery getter sounds normal. Thank you so much!”
“Called and came for a walk-in appointment today because I had a flat tire and also needed my oil changed. Very quick and friendly service from Alex. We will be returning”
“Great customer service. They kept me updated on the process of repair. My car was completed several days early. Would definately return and recommend.”
“Brian and Randy were great to work with! Brian order tires last minute that were diffcult to find and work to get me in early! Pleasure to do business with! Its so nice when you get to work with people that understand the customer and work to get things done well!”
“I have been with Ray since 2007. My dad and I had 4 Corvettes and he worked on them all. Since I am a military vet he always gave me a discount on labor and did many things for comp. This is the place to go when you really have a problem and want it done right.”
“I am not, in general, someone who writes reviews so this one is WAY late but Shawnee Mission absolutely went out of their way to earn this review. My daughter was in a car accident this spring and totaled her Bronco Sport. She was devastated. Through all of the headaches, deadlines, stress and unexpected costs of dealing with an insurance claim, Shawnee Mission couldn’t have made things easier. My wife found replacements in Minnesota, where we live, but these Bronco’s were mostly a model year newer than the one we had but we found out that our daughter LOVED her car and wanted that one back even though it was older. This is where Shawnee Mission first surprised me. I found a picture of the exact Bronco she wanted (except this one had a graphics package on it) on their website so I called. I was told there was a mistake in the posting and the Bronco I was looking at was really a model year newer. Bummer. The next day I get a call and was told they were reviewing phone calls and sales leads and the Bronco I was looking at was in fact the model year we wanted. Great News. (Great business processes) The insurance company and the replacement car search was wearing us down as we needed a replacement and there were lots of Broncos similarly priced in MN. My wife wanted to buy local to get the searching over. I let my daughter choose. She wanted the Bronco in KS. My wife was not thrilled and I let Shawnee know the situation. Shawnee Mission adjusted their pricing for us again for us to make cost a non issue but she was still not thrilled. The insurance saga continued and Shawnee Mission waited patiently and never pushed despite me calling nearly everyday with new excuse or insurance story. The next issue was the graphics package, it was not our favorite and Shawnee offered to remove them without me asking for no cost. I actually told them I could do it but they said they would and take responsibility for any issues and do it themselves and without a purchase agreement of any kind. After a few more weeks of working with our insurance company the distance issue came up…again. Again Shawnee stepped up and offered to ship the car to our house, this was still all before any purchase agreement was signed. They even went out and got quotes for me so I would know the cost. Once we got the settlement the wife wanted the car yesterday so I called Shawnee and said let’s scrap the shipping and I would fly down early in the AM (next day) and fill out the paperwork and drive home. (7 hour drive for those still reading) Up to this point Shawnee was awesome and dealing with me probably wasn’t fun as I was stressed and under the gun yet they never blinked. However, their last actions blew me away. 1) They had one of their employees pick us up at the airport rather than me getting a ride share. 2) Because I gave them a 1 day notice that I would buy the car and fly down, I wondered if the graphics package had been removed, it had been. 3) I have never received a car so immaculately clean. It was spotless and top to bottom detailed. i.e. waxed and armor-all’s inside. 4) LASTLY, because this was probably a month long saga and they knew our whole story, the Owner paid for my daughter to fly down with me to see her new car and drive it back with me. Incredible. It made her day and a forever memory she will have of us picking up the car together. Thank you to the entire team, sales, financing, internet marketing, everyone. What a great experience. No pushy sales, just friendly people who wanted to make a difference and maybe sell a car too. Wow.”
“All the technicians at Walmart Auto Center in Shawnee I interacted with were very kind and helpful. Thank you in particular to Jose, service manager, who went the extra mile finding out and fixing a problem with the TPMS dashboard light not turning off.”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."