New Concept Auto Service, located at 4119 Bonner Industrial Dr. in Shawnee, is recognized for its exceptional auto repair services. The shop is staffed by ASE-certified technicians who work on all makes and models, offering a variety of services such as oil changes, transmission repair, air conditioning repair, and fleet maintenance. Customers appreciate the professionalism of the staff, the cleanliness of the waiting area, and the expedient service. Many reviews highlight the excellent communication from the team, particularly noting the prompt service and thorough diagnostics. One customer shared their experience of being told by multiple mechanics that their motor was locked, only to find out at New Concept that it was a minor issue that could be easily fixed. With same-day walk-in appointments and a 5-year, 50K-mile warranty on all repairs, New Concept Auto Service is a reliable choice for those in need of auto services, earning high recommendations from satisfied customers.
Nice and Not pushy about what I needed done. Gave me quite a bit of information about my Jeep Wrangler and they answered all of my questions and showed me a few things that will need my attention in the near future. And gave me a few options if I needed it done before my trip! I will be going back. Thank you guys!!!
October 2025
Excellent shop. I called with an issue and they got me in quickly to get a fix. Will definitely return.
September 2025
Great staff, Great price, advised me of other services that I will address with them in the future
