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August 2025 by Andrea West
Save yourself the time and go to another branch. Self service is broken most of the time as is their package box.
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August 2025 by Sandra
All of the employees are very nice and helpful at this location. I came in early for my passport appointment and another employee generously offered to help look over my documents before the appointment.
It is also a newer location, so they have automated doors. It’s not revolutionary, but still very nice.
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July 2025 by Jamall Mitchell
the lines weren't long standing and the employees were helping without being forced
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June 2025 by Laura
Just wanted to say that I recently had a package that was delivered to the wrong address and they put work into finding it. I was very frustrated at first, but at least they were nice every time I talked to them about it. I don't know what goes on at the post office but it takes so long to get anything done if you have to go in and talk to someone. You will most likely wait in line. Just try to have patience. Take some earbuds, listen to some music, just prepare to wait in line.
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May 2025 by John Kever
Have been helped multiple times by Denise and has been overall a pleasant experience here with the people and shipping. Haven't had many issues and the few that I've had have been worked out.
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March 2025 by Kevin Province
If you want your mail lost this is the place to send. 3 bills lost in mail and never delivered.
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July 2024 by Shepherd Lang
They often return mail to me that was sent out and say the recipient is no longer there when they actually are. They haven even returned multiple letters to me with shoe prints on them weeks after I sent them saying they were undeliverable. I now go out of my way to go to the Lenexa post office because so far I haven’t had any issues.
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July 2024 by Casey Buckland
The letter drop off box is full. Here's a stack that was easily accessible. The automated stamp machine jams and will short you. I would avoid this location.
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May 2024 by Victoria Maltbia
I signed up for inform delivery where they take pictures of the mail to let you know what's coming and I still don't be receiving the mail I'm still waiting on mail from Saturday and today is Wednesday and still haven't received what informed delivery said I had coming in the mail And it's only happens when we get a new carrier our original carrier is awesome
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May 2024 by A King
It would be really awesome if just one time the self service kiosk was working or you could drop off a package in the drop off bin. I've been told it's always available, but then I get here, and it's either jammed or locked. I need to just stop coming here, it's a hassle every time.
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April 2024 by T brianm
They deserve a negative, most horrible delivery service ever , I don't know what's going on but we get someone else's name using our address that we've been at for over 10 years so tells me that post office allowed some fraudster to use our address to get away with not paying medical bills and also our mail used to come on time bit bow it doesn't come till when everyone's asleep late at night
This post office needs to be investigated for possible fraud internally. It's possible this has been going on for years as there are reports of other states of post office workers committing fraud by selling folks information and or frauding folks themselves by post office employees it's all in the news
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April 2024 by Jame D
I work for USPS and this location is why I ship exclusively through FedEx.
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April 2024 by Cory Latta
Scheduled a redelivery date for a package. No surprise they can’t even deliver that on-time.
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April 2024 by Boris and Natasha
We have lived in the 6400 block of Larsen Lane in Shawnee, Kansas, for twenty years and receive our mail at home. The mail carrier we have now does an outstanding job of delivering our medications, packages and bills, every time, on time, with the utmost professionalism. As well as being incredibly efficient, he is always smiling and finds a way to make us laugh. As older folks, we appreciate his prompt, efficient and excellent customer service. He reminds us of the "old days," when mail carriers were like family. He makes us feel like we are his only customers on the block. Thank you, Sir.
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March 2024 by Brent White
Notified of delivery attempt with no access to the house...but Ring shows no attempt, and other packages came that day. Tried both calling and submitting an online inquiry, neither went through.
