Wells Fargo Bank in Shawnee provides personalized attention and empowering everyday banking with self-service tools. The staff at this location are described as tremendous, very helpful, professional, polite, and knowledgeable. They go above and beyond to assist customers, whether it's opening new accounts, resolving issues with auto loans, or helping set up temporary payment solutions. Customers have had positive experiences with bankers like Angelica Olivas, Daniel, and Larisa, who take the time to explain details, fix problems, and provide excellent customer service. Overall, the Shawnee Wells Fargo branch is highly recommended for those seeking a new bank account with a five-star customer experience.
The customer service is very good, excellent staff and very friendly, but I use the ATM a lot and in this branch it is most of the time out of service.
January 2024
I want to share my first experience with this branch which was really great. Angelica Olivas, one of the banker who assisted me with opening a new accounts and the way she explained all the details and benefits were very helpful.
August 2023
Tremendous and very helpful staff. I was visiting from out of state and couldn’t get through to someone to discuss my paid off auto loan. The staff at this location went above and beyond to quickly connect me with someone from Wells Fargo Auto to resolve my issues and were very compassionate and kind. Highly recommend!
