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8:45AM - 4:15PM
19800 Metcalf Ave, Stilwell
Post Offices
“I had a package get delivered to the wrong address so I completed a missing item help form. Less than 1 hour later the mail carrier came to my door, inquired about the mix up and tracked down the package. Wow! This was great service.”
“Bill and all of the staff were amazing with helping me to weigh all of my wedding invitations to get the correct stamps and even hand cancelled each letter for me! They were friendly the entire time and made me feel comfortable with putting the invites through the mail!”
“My father-in-law and I had to rush our passport renewals, which was already a stressful and anxiety-inducing experience. Thankfully, Alisha provided expert guidance and walked us through each step with clarity and care.
She is the epitome of professionalism, deep expertise, and genuine empathy. Thank you, Alisha! We are truly grateful. Bless you!”
“Was getting mail delivered to the incorrect box. Frustrating to say the least. Spoke with Maria at Belton post office and she couldn’t be any more helpful. Calm kind and just a rock star. If we had more people like her it would be a better place”
“Have always loved this location and don't understand the one star reviews. If you get in line behind 15 people, you're going to have to wait just like anyone else.”
“Let me tell ya. Our package somehow had grandview as city when we live in a different one. We called them and the man on the phone, I’m sorry I forgot your name, told us he would make a note AND send an email to the warehouse to flag it and return to their office. He called us today to tell them it rerouted back to them and that we could pick it up or he’d send it to the right address. What a beautiful soul!!!!”
“I got there and no one was there lights were off, thought they had changed their open hours, but they were open and real helpful. Maybe lights out was a cost saving measure?”
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“This was hands-down the best post office experience I have ever had! From the moment I walked in, every employee had a positive, can-do attitude and genuinely wanted to help.
I was in a serious pinch—needing my passport in about a month—and they walked me through every step of the process, including expediting fees, required documents, and timelines. They made what could have been a stressful situation feel simple and manageable.
I had already been driving all over Kansas City trying to get this figured out. Earlier in the day, I went to the Monticello post office as a walk-in, but the gentleman there seemed unwilling to help and told me my only option was to go to Chicago to get my passport.
This location was the complete opposite—friendly, knowledgeable, and efficient. They went above and beyond to make sure I left feeling confident and taken care of. I can’t recommend them enough!”