The United States Postal Service (USPS) at 15050 W 138th St provides a range of postal services and is known for its secure and reliable delivery to every address in the United States. This location features walk-in passport services and a spacious environment with many PO Boxes, making it convenient for customers to prepare their packages for shipment. While some reviews highlight negative experiences with mail delivery, particularly involving specific carriers, others praise the quality of customer service provided by employees like David, who is noted for his efficiency and friendly demeanor during the passport application process. Many customers appreciated the helpfulness of staff members, including those who assisted with package issues or answered questions about postal services. Despite occasional complaints about wait times due to staffing shortages, overall, visitors report positive encounters at this post office. Many feel welcomed and well-treated by the staff, creating a pleasant experience. In summary, while there are mixed reviews regarding delivery issues, the customer service at this USPS location receives commendations, contributing to a generally favorable impression.
The one woman with the braids is really rude but the other woman was pretty helpful.
June 2026
Unfortunately there appears to be a consistent issue with packages going missing. Ive mades several drop offs the past few weeks and have had 2 packages come up missing. Gives me so much anxiety.
June 2026
The Olathe Post Office is excellent. The staff are friendly, helpful and efficient.
