The Cox Store in Topeka offers a range of advanced services, including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. Customers can find exclusive deals and personalized support, making it a great place for gamers, remote workers, and streaming fans. Many reviewers praise the outstanding service from the staff, especially mentioning one employee for his exceptional help and knowledge. However, some customers have experienced difficulty with the phone support, suggesting that visiting the store is often more effective. While the in-store experience is generally positive, there have been complaints about the high cost of service and outdated equipment, leading some to switch to other providers. Despite frustrations with connectivity issues, many customers appreciate the assistance they receive when upgrading their plans or resolving technical problems. The process for canceling services has been noted as quick and efficient, with staff being familiar with the cancellation process. Overall, the Cox Store in Topeka is recognized for its helpful staff and commitment to customer needs, though some areas for improvement in service reliability and support responsiveness have been highlighted.
You are awful. Service down daily for various lengths of time. We should get prorated bills . Boo
October 2024
I can't see so I pointed to a number in my text, the person at the desk refused to look where I was looking which forced me to need assistance from a random person in the lobby. Not very helpful
September 2024
A little more expensive, internet,phone TV provider than some but so far ok product. Had one interaction w sales provider that was quick and solved my problem easily.
