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“The guys were awesome and very informative. Answered all questions and gave great recommendations with respect to customers making the final decisions. Very friendly.”
“Outstanding Customer Support &
A great experience again working with this Customer Care Specialist Trei! Very knowledgeable and precise on explaining details about the service plan or on the upgraded IPhone & Apple Watch I just got!
Thanks again Trei-
Michael Eliot”
“Guy helped me out with my Account issues and listened to me vent about a horrible cyber security expert that stole my identity and ruined my credit while she lived with me. We were having a great conversation all the way til we were interrupted and I needed to flee to Subway next door. Crazy thing is, the employee lives down the street from me.”
“Ok......if you switch to Metro you need to come to this place. All I can say is that the folks who own and operate this Metro store know exactly what customer service is all about.”
“Got my monthly service activated today.
The Boost Mobile clerk was very helpful and knowledgeable. I Door Dash and need reliable Wi-Fi and Boost Mobile’s got me in motion once again. Thanks Boost Mobile!”
“Bunny at the 21st location helped me out greatly. My screen had broken on my way to work. We had difficulty logging in to my insurance, so he stepped in, got me a new phone at a great price. Thanks”
“Called in about a phone repair and possible sale, although they couldn't help with the sale the guy I talked to was super helpful and courteous. Not 5 star, 11/10 star!”
“Friendly, very fast staff , in and out just how I like it. Felt like it was a very smooth experience and didnt sugar coat anything . Unlimted data for $60 with other perks 'n love it”
“At the Topeka corporate store, Cory was absolutely wonderful! He knew what he was doing and we had no problems understanding him. We will always come back and have him help us!”
“Gabe at Russell Cellular was absolutely AMAZING. The day we were there to get new phones he was manning the store alone. He was able to multi task with several other customers while helping us set up our new phones and getting familiar with them. If you're looking into getting new phones Russell's is the place to go. Thanks again Gabe for a pleasant experience”
“I had such a great experience at Boost Mobile thanks to Kevin. He was extremely helpful, patient, and professional throughout the entire process. He made everything go smoothly and explained everything clearly, which made the experience stress-free and easy. His customer service was outstanding, and he genuinely made me feel valued as a customer. Kevin went above and beyond to make sure I was taken care of, and I truly appreciate all his help. Highly recommend asking for Kevin if you visit this location! Overall very happy.”
“I would like to thank Zack, Stephen, and I sorry I didn't get the lady'S NAME but all 3 have done a very good job for me AT&T could not find better workers then these 3. THANK YOU from Tom
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“The staff were great helpful and very knowledgeable I will definitely come back to see them again. I worked with Justin today and was very pleased with my service”
“After being there for about 10 minutes without being greeted, a man came out from the back and instantly greeted us.
The man, Domingo , was very personable .
My SIM card was not working . He explained what he was doing to try to fix it as he did it .
He did fix my problem and very quickly! He was very professional!
If I have any problems in the future , I will definitely go back and ask for Domingo!”
“Awesome service! These guys always take good care of me! Keyante got my new phone swapped out and answered all my questions. Even though I bought nothing today, he still treated me like queen! Much love!🐙”
“Braden (?) is the only employee that saved your reviews from WW3 today....the customer service I received on the phone made me want to kill myself & then kill COX. I can't remember his complete name b/c I had a stroke & I'm traumatized from my phone calls to COX today.
I just wanted to return my equipment & cancel my service yo. It shouldn't be that hard! I am glad we're breaking up! Thank you, Braden(?)/ store employee for saving the world!”
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“awesome experience, thought I had a major repair because my phone wouldn’t charge. Tech said charging port and speakers were dirty. fixed it in 15 minutes. works great and only cost $20. fast friendly service”