Metro by T-Mobile provides excellent customer service, according to multiple reviews. The staff, particularly Marlene Rangel and Axel, are described as highly knowledgeable, helpful, and friendly. They go above and beyond to ensure customers are satisfied, even staying late to resolve issues. The service is fast, and the staff are skilled at addressing any problems that arise. Customers highly recommend Metro by T-Mobile for its outstanding service and problem-solving abilities.
Marlene is amazing person and told us the truth and helped us make good decisions on our account
June 2025
Always nice to me and willing to help. It’s a busy place but if you wait your turn it’s worth the trip.
March 2025
Amazing customer service by Marlene Rangel! She was super helpful and very knowledgeable about what plan would work best for my family. She went above and beyond to make sure I left satisfied with my purchase! I wish I could give more than 5 stars!
