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September 2023 by Wayne
USPS as a whole needs to go bankrupt. Items from CA goes through OKC thru Wichita almost to Kansas City then my item the day comes back to Wichita. Package from Georgia, not scanned 1 time but was delivered 2 days later than should have. If it happened 1 time, okay, but it has happened multiple times. My carrier will not put the latch down to hold the door closed after people throw items and ruin by box, I am not going to install a new box every week.
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September 2023 by Lori Webb
The folks at Valley Center post office are awesome! They are always so helpful and they go out of their way to help. I really appreciate them!
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April 2023 by Stacy Bastien
Very cute and and quaint little Post Office. Great service and no wait.
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October 2022 by Anna Doherty
We have lived in Valley for a little over three years, and have had nothing but bad experiences. We have had a few refund checks from various things come in through the mail that “never showed” even though it came up on my informed delivery. They threw a box containing new glasses and contacts in the middle of our driveway last summer. Always missing important mail even though it comes through informed delivery, and our neighbors never see our mail either. If I didn’t have to use USPS, I definitely wouldn’t.
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October 2021 by John Lipscomb
The most impressive customer service I ever got was from this Post Office Post Master 10-9-21. A package was misdelivered and he drove 10 miles to rural Sedgwick, got the package and delivered it to us at 5:30 on a Saturday.
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June 2021 by Tammy Huffaker
I had a package that the post office sent back. My street address was right but had valley center instead of valley creek. The clerk should have put in my name or the street address information and delivered the package or had me come pick it up. Very disappointing. POOR customer service.
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September 2020 by Melissa Kane
My packages keep going to the wrong address.Update: contacted the post office who contacted the delivery person and was able to retrieve the package and get it back to me. Hopefully they get it right from now on.
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July 2019 by Madeline B.
Everytime I come in it's the same older woman working the counter and every single time she is so rude and off putting. Today, I came in, no one was behind the counter, so I rang the bell, after about 5 minutes, a line had formed and an associate peaked his head around the corner but did not say anything or offer help. Then a minute or two later the woman came in and told her I needed to buy enough stamps to ship something to texas first and then also international. She told me she couldn't put the international stamp on the letter and then attempted to sell me one stamp. Then when she realized her mistake she had an attitude with me and told me again that she couldn't put the international stamp on it because it would void the other stamp. I then repeated to her that I just wanted to buy the stamps and I was in fact capable of putting the international stamp inside of the envelope myself. Going to the post office should be quick and easy.
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April 2019 by Gina Tolle
Our sensitive mail -to include medication and checks- keep getting delivered to different addresses. We received our checks opened, medication delivered from a neighbor (our correct address on the package) and when they don't feel like delivering our Amazon packages on Sunday they mark that they are unable to get to the mailbox, door, or driveway when there is nothing blocking any of those things! Most of the time we do not go into the PO unless we absolutely have to because their customer service is lacking. I'd just like for all of my mail, especially my SENSITIVE mail, to be delivered to MY house.
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April 2019 by Brannen Evans
Very rude to my wife. Lady at desk was very over nice to me as I had to go back in because my wife walked out crying! We are getting the incorrect mail for another address in our mail box. We have been at same address for over 10 years! Can not get a hold of a human in the valley center office..... there has to be a better way!
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April 2019 by John Fiebich
Friendly staff. Mailing an envelope feels nostalgic.
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April 2019 by Jaris Witham
Good place to drop off packages, quick and easy service. No hassle. And with it being a smaller location, less lines to wait in.
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April 2019 by brendan mcgettigan
People here are very nice and help full. Best post office around
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January 2019 by Unturned L.
This is the only place to ship items being a small business. I may be under 18 but they treat me as I'm 10 years old. The staff is all rude older women, I'm also writing a email to USPS headquarters because they need to do something about this staff. I bring in anywhere from 20-50 packages a month and they are awfully rude for how much money I spend with them.
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December 2018 by Kiara Goddess
Worst post office I've ever been in my life!! Rude take advantage of you make you pay more than you should for postage and waited in line forever!! never seen anything so petty or ridiculous in my life.. untrained unprofessional need to shut this post office down!!
