Build-A-Bear Workshop Wichita offers customers the chance to create their own unique plush toys. Customers can add outfits, sounds, and scents to their furry friends, and even record a custom voice message to make the toy extra special. The store also hosts PAWsome parties, where guests can celebrate birthdays, office gatherings, or community events with hands-on activities, a customized furry friend, and a Special Heart ceremony. Customers have had positive experiences at the store, with one parent praising the staff for making their daughter's visit memorable and another customer appreciating the store's accommodation for a military deployment. While one reviewer mentioned an unpleasant odor from a staff member, the overall feedback highlights the friendly and helpful nature of the employees, who strive to make each visit an enjoyable and memorable experience.
Single staff employee on a busy morning, was incredibly friendly, courteous and provided excellent customer service, as she assisted multiple customers, she was very sweet to my little girl.
March 2026
The associates made it easy to pick out the Bear and another made it fun to experience helping stuff the Bear and made a cute rhyme for the heart.
December 2025
I remember my first build a bear experience, I was excited to have my daughter have the same shared memory 💕
