COACH is a highly praised store known for its beautiful merchandise and fantastic service. Customers have had wonderful experiences with the friendly and helpful staff, particularly highlighting the exceptional assistance from Thaddeus, who goes above and beyond to meet their needs. Many shoppers express their love for the store, appreciating the variety of bags and the pleasant atmosphere. The sales team is recognized for being patient and supportive, making each visit enjoyable. Overall, COACH at Town East mall is a favorite destination for those looking to shop in a welcoming environment.
The staff was very nice and helpful, there was a girl I believe name was Briana , who went above and beyond to help customize the tag for my purse very friendly .
December 2025
So thankful for Aubrielle! She was able to help me find the purse my wife was asking for Christmas and set it up to be shipped to our home. She was kind, helpful, and provided good customer service.
October 2024
I came into the store searching for a specific sold-out purse and Thaddeus was so helpful and kind. He went above and beyond to find another store with the purse in stock. Will be returning because of his stellar service!
