Factory Direct Mattress Wichita is highly praised for its friendly and helpful staff, offering excellent customer service without high-pressure sales. Customers appreciate the staff's willingness to go above and beyond, helping them find the right mattress and even setting up bases and delivering products on the same day. Many reviews highlight that this store is the best option in East Wichita, with great prices and quality products. The family-owned business is known for its caring attitude and dedication to customer satisfaction, making shopping here a positive experience. Customers have left satisfied after initial concerns about softness or comfort, noting that the staff made adjustments to ensure a wonderful sleep. Overall, Factory Direct Mattress Wichita is recommended as a top choice for reliable service, great deals, and a welcoming environment.
Josh is such a great guy to work with! Great prices and a clean store. I highly recommend these guys to buy a mattress or any other sleep accessories. My sleep has improved a lot since getting my new mattress! Thank you Josh you are the best!
April 2026
Josh was great!! We found him through a sponsored Facebook ad and reached out and he told us his schedule and we went the next day! His selection is great, he is very knowledgeable and the prices can’t be beat! He even delivered it for us!! Thank you Josh! We will definitely be back to buy another mattress soon!
February 2026
I have bought 2 mattresses and some accessories from this store, great, welcoming people especially Josh and his father. I will return to buy another in the future for the spare bedroom, prices were really reasonable and affordable. Thanks guys!!!
