FirstCare
Medical SuppliesHours:
625 N Carriage Pkwy #180, Wichita KS 67208 Hours
Wednesday
9AM - 12PM
1 - 4PM
Thursday
1 - 4PM
9AM - 12PM
About FirstCare
FirstCare is known for its dedicated staff who provide excellent support for patients using CPAP machines. Many customers appreciate the personalized assistance they receive, particularly from team members like Terry and Ralph, who help with setup, mask fitting, and answering questions at convenient times. Customers have reported being pleased with how their breathing treatment machines are handled, often resolving issues efficiently. However, some reviews highlight concerns regarding the billing practices associated with Rotech, the company that provides the equipment. The rental process can be expensive and confusing, with additional charges that may arise during the billing cycle. Despite these challenges, FirstCare’s staff is recognized for their professionalism and care, making a positive impact on the overall experience. Customers recommend asking specific questions about the billing process and considering purchasing supplies independently to avoid frustration. Overall, FirstCare stands out for its attentive service, although potential clients should be aware of the financial aspects involved.
Most Recent Reviews
September 2024
I was set up for my CPAP at my doctor's office originally. After getting home, I had a few questions about settings and a mask that wasn't working. Terry worked with me and got everything fixed, a mask that worked, and answered all my questions, all on my schedule so I didn't have to keep missing work. Great Job!
April 2024
thank you first care! you fixed my problem I was having with my breathing TX machine. You have always come through for me. I have been using your services for years abd am so very pleased!
April 2024
Always having someone calling me for payment when I’ve got Medicaid and I missed my appointment with my doctor so they came to my apartment and picked up the equipment
More Comments(23)
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