Never ever talk to a customer representative without getting in line and waiting and waiting on the phone!!! ?Why doesn't anyone ever answer at the Newton, KS branch????Certainly miss First Bank in Newton, KS!!!
February 2023
What message does it send when there's not even a bathroom for your public to use? Your competition all has the same checking accounts and products that you sell. They also make it comfortable for their customers.
January 2023
Somehow the debt cards constantly get compromised... and while I appreciate the fraud department getting on things immediately, I DO NOT appreciate having to wait 10 business days to get my new card, considering bills are attached to that number and things get declined while waiting for your new card.... DO BETTER!!!