JCPenney is a well-established retailer offering a wide selection of apparel and home furnishings since 1902. Customers appreciate the store's organization and cleanliness, making shopping a pleasant experience. The friendly staff is often noted for their helpfulness, particularly in departments like beauty and hair care. Shoppers can find a variety of products, including popular national brands and private labels, with many sales and deals available. While some visitors reminisce about the mall's past allure, they still recommend JCPenney for its diverse offerings and decent customer service. The store also provides convenient options like free shipping and curbside pickup, enhancing the shopping experience. Overall, JCPenney is a reliable choice for those looking to explore fashion and home goods.
Selection was a bit light. Found a sport jacket in Big & Tall shop on sale.
January 2025
No one was working the registers. So, I left my items on the counter. I wanted them. Damn shame.
January 2025
What has happened to customer service? Waited nearly 20 minutes at the jewelry counter. Three employees were working and each one passed me several times. No one acknowledged me or said “someone will be with you shortly”. No hello, nothing. How sad.
