Meritrust Credit Union in Tyler offers friendly and helpful service, with staff members who are knowledgeable and patient. Customers appreciate quick and easy handling of banking needs, such as disputes, debit card replacements, and opening business accounts. Employees are often praised for their customer skills and expertise, making banking experiences pleasant and stress-free. However, some reviews mention occasional technical issues, like email problems, and less satisfactory customer service at times. Overall, Meritrust Credit Union provides reliable support and a positive environment, with a focus on delivering good service and helping members feel proud to be part of the bank.
Easy to get business handled with Meritrust. They stay on top of everything needed. FAST AS POSSIBLE AND NICE TO DISCUSS ANY ISSUE. VERY NICE EMPLOYEES AND THAT IS ALOT THAT WE APPRECIATE.
May 2026
Friendly, quick, professional, super cool employees that definitely have customer service standards mastered. Always a pleasant experience.
March 2026
Been here for many many years. Needed a loan on short notice. Danielle was great and very helpful. Unfortunately the manager laughed when they told me the loan wouldn't process that day. Like my inconvenience was funny. That isn't how you keep business.
