Meritrust Credit Union on Pawnee is a full-service, member-owned financial institution located in southwest Wichita, Kansas. The branch offers a range of services including a 24/7 surcharge-free ATM, interactive teller machines (ITMs), coin counters, wealth management, medallion services, night drop, and notary services. Members can enjoy flexible checking accounts, competitive auto and home loans, high-interest deposit products, and convenient access to their accounts anytime through online banking and the mobile app. Customers appreciate the helpful and friendly service provided by staff, with several reviews highlighting staff members who go above and beyond to meet member needs. The customer service at the ITMs is consistently praised. Long-time members feel at home and value the welcoming atmosphere, even if some staff have changed over the years. One reviewer shared a positive experience involving quick and professional assistance with a transaction dispute, emphasizing the staff’s positivity and professionalism. Despite some initial difficulties in opening accounts, members continue to trust Meritrust for their banking needs, often using remote services when they move away from the branch. Overall, Meritrust on Pawnee is recognized for its friendly staff, comprehensive services, and commitment to helping members succeed financially.
Extra fees- charged without consent-reduced access for teller assistanceLobby hours limited. #disappointment
November 2023
Financial services, and helpful staff. Staff was very warm and professional. No waiting when I got there.
September 2023
Vannessa Gave me such good coustomer service she went above and beyond to meet my needs as a costumer she is fast timely detail oriented and overall pleasant
