Meritrust Credit Union - Oliver is a well-established credit union that has served its members for over 40 years. Many customers appreciate the excellent service and friendly staff, noting positive experiences with loans for cars and motorcycles, along with competitive rates and extended warranties. However, some recent reviews indicate concerns about customer service, particularly regarding long wait times when calling for assistance. Customers have expressed frustration with difficulty in reaching representatives and delays in receiving callbacks. Despite these issues, there are mentions of helpful staff members who go above and beyond to assist clients. While some members have had pleasant experiences, others suggest that corporate policies may hinder effective service delivery. Overall, Meritrust Credit Union has a solid reputation for its dedication to customer care, though improvements in response times and staffing may be needed to enhance the overall experience for members.
Wouldn't bank anywhere else! I've read through the reviews on here and I just don't get it. In the years I've been with Meritrust I've only had one minor issue of an auto loan taking too long to process, but that's it. The staff is always excellent and the mobile app is top notch! Thanks guys!!!
June 2025
They are always helpful. Love banking with them even when I am turned down.
August 2024
Great credit union, fantastic people, been with Meritrust Credit Union for over 40 years. Love it when working at Boeing they were right there.
