O'Reilly Auto Parts store #2426 in Abilene, Kansas, offers a wide range of auto parts, tools, and accessories, supported by friendly and helpful staff. The store provides free services like battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and make custom hydraulic hoses. Customers appreciate their loyalty program and the ability to check product availability online. The staff, including the manager, generally handle customer concerns well, with some instances of excellent service, such as assistance with battery replacements and courteous staff members going above expectations. However, some customers note that the store can feel unwelcoming at times, with staff not always greeting visitors promptly and appearing unsure about certain technical issues. Equipment testing for car parts, like the alternator, has been reported as sometimes inaccurate, leading to inconvenience. Despite these issues, the store maintains a clean appearance and offers useful services. Overall, the location is valued for its product selection, helpful staff, and convenient services, making it a reliable option for auto parts and repairs in the area.
I received amazing customer service at this store this morning! Andrew helped me replace a headlight quickly, professionally and with a great attitude. Thank you!
January 2026
They have been very friendly every time I go in there. This time the gentleman came out and got my batteries and brought the new one to my car. Very nice.
November 2025
Had some car troubles and Mike did his best to help diagnose the problem. He was very respectful and gave me some ideas to explore on how to fix it without trying to get me to spend a bunch of money.
