Fifth Third Bank & ATM is known for friendly and helpful staff. Customers report fantastic service, with employees stepping up to take care of everything without sending them to multiple people. The branch is a go‑to branch, where the team is great and the drive‑through is convenient. Staff members like Marcie T go the extra mile to resolve issues, and a nice lady helped a customer find a lost card in a Walmart parking lot, leaving a voicemail and wishing happy holidays. Overall, the bank is very friendly and very helpful, better than making a phone call to get things done.
Jennifer was fantastic! She stepped up and took care of everything I needed without sending me to multiple people. Great customer service. Amy
December 2023
I was having some problems with my accounts recently and the friendly staff at this branch helped me tremendously. In particular, Marcie T went the extra mile to get the issue resolved!
November 2023
This is my go-to 5/3 bank. The staff is always friendly and helpful. I use the drive through and go inside and they are so nice. You can tell they are a great team. I couldn’t ask for a better bank. Thank you!