Fifth Third Bank & ATM is known for friendly and helpful staff. Customers report fantastic service, with employees stepping up to take care of everything without sending them to multiple people. The branch is a go‑to branch, where the team is great and the drive‑through is convenient. Staff members like Marcie T go the extra mile to resolve issues, and a nice lady helped a customer find a lost card in a Walmart parking lot, leaving a voicemail and wishing happy holidays. Overall, the bank is very friendly and very helpful, better than making a phone call to get things done.
I just opened an account with this bank online a few days ago and received a call from Chelsea at this branch to welcome me. She was very informative of the incentives they offer and invited me to stop in to meet face to face. The customer service gets an A++ in my book.
November 2025
Reliable, professional, dependable and always available.
January 2025
Jennifer was fantastic! She stepped up and took care of everything I needed without sending me to multiple people. Great customer service. Amy
