GameStop in the area is known for its friendly and helpful staff, with employees often being professional, knowledgeable, and kind. Customers appreciate the clean and well-organized store that makes shopping easy and quick. One employee went above and beyond by working with a customer for over three hours, calling support multiple times to ensure a promised refund was received, demonstrating dedication and excellent customer service. The store offers a good selection of items, including hard-to-find games like Switch titles, and maintains good prices. Customers also enjoy engaging with staff about games and fandoms, making visits pleasant whether they are browsing or handling trade-ins and pre-orders. Overall, the store provides a positive experience with attentive employees committed to helping customers.
Always friendly, always helpful, don’t allow Pokemon scalpers! What more can you ask for.
August 2024
I traded a ps4 today at 1 pm the person nice and friendly
March 2024
This was the only gamestop in the cincinnati/northern kentucky area that had the item I was looking for, which was a switch game. Very quick and easy in and out. They also had other items I purchased too that I had not seen at the other gamestops!
