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9AM - 4PM
1139 Fehl Ln, Cincinnati
Investing
“I have had 2 encounters via phone and both agents were phenomenal. I stated I am not knowledgeable and need to be walked through like a 5 year old. They were both helpful and friendly.”
“Pnc withamsville branch is ALWAYS looking out for my best interest...flagging hackers who try to access my accts, working to help get the best finance rates and bank card benefits as well as helping me clean up my own messes!! Everyone is friendly and all have helped my with my needs on multiple occassions!”
“I recently called the Covington branch on Madison searching for $2 bills. The gentleman who took my call was friendly and courteous. I spoke to Chase when I got there and he remembered my earlier call and already had some bills ready. He also told me of some 50 cent coins he had, which I thought was considerate. I get the same treatment from everyone each time i go in there, albeit seldom with todays digital and online world. Nonetheless, it's good to know genuine and friendly service can still be found today.”
“Thank you to Melody at the Eastgate Branch. She did in five minutes what the Ohio Pike branch could not accomplish in two days! Jus needed a simple statement of a closed account. Day one at Ohio Pike, I had to see a "banker". Day two, I sit for 25 minutes to see a banker and I am not even acknowledged nor assisted. I had to get back to my work. No customer service at that location. Two days of frustration.”
“Awesome service, really helped me out the whole staff. Lost my wallet and had to get a new id but needed cash. Thank you very very much you see this will go out of my way to go back to that branch.”
“My mother and I met with Josh Moeller yesterday at PNC on Beechmont. My Mother had just moved here from another city, and Josh was very kind, and patient with us as he helped set my Mother up with new accounts.Josh was knowledgable, professional and I would recomend him to anyone needing banking help in the future.”
“I needed assistance opening a business checking account. The banker I worked with could not help me at the time due to an upcoming scheduled appointment.I understood that, but was not given an appointment. I indicated I have open availability to schedule but rather than proceed to give me an appointment, my phone number was taken and I was told I would receive a call. I don't understand why an appointment could not be scheduled when I was there.I went home and created an appointment myself on the website.Most banks I have done business with are eager to help a customer create a new account. This experience made me feel as if PNC is ambivalent about my continued business with them.”
“THIS IS NOT A BANK. THERE IS NOT A BANKING TELLER NOR ATM ON SITE.I want to make it clear that this location is not a part of Wells Fargo Bank and does not offer any banking services. Any reviews pertaining to banking matters are not applicable to the type of business this location offers.”
9AM - 5PM
201 E 5th St, Cincinnati
Investing
“This is my bank. It is a full service bank and do it pretty well. It has had all the services I have ever needed and at the same time I felt more comfortable with everybody I've come across. I don't feel like just a number when I'm there.”
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“I'm thrilled CRA is my financial planner and they continue to help me navigate my financial journey. They are a down-to-earth, patient and knowledgable team. They strived to understand and optimize my finances which ensured peace of mind.”