February 2021 by chris Lavon
Just an example try to get my card canceled because it was stolen couldn't get a hold of anybody at the bank( I called the number on back of card and they told me call during working hours) then when I finally did get a hold of someone they put me on hold for 20 minutes because nobody knew how to do it so I had to come later for help. They will not answer the phone
August 2019 by Shattered Senpai
Stood in line for roughly 25 minutes while there were two tellers and one was just sitting there looking at the line. Not doing a thing.
June 2017 by Ryan Straus
In and out quickly
January 2017 by Melissa Reynolds
The staff at this branch is always nice and helpful.
June 2016 by Heidi Baker
The tellers and management have helped me through some real difficult times. I will never bank any where's else.
May 2016 by Patrick Hartig
Very poor, the manager Josh is rude arrogant and Im not sure he knows what he is talking about. Was supposed to get new debit card in January, here it is May and still no new card. When asking about them always same story there coming. My card only worked 1 month and they state they'll give me a new one for $20. If you do your job and send out new ones with chips i wouldn't need to pay $20.
May 2016 by Timothy Bishop
It's a joke don't waste your time. They only have one ATM and it's broke half the time and it cost you 3 dollars to use any other ATM's.
January 2016 by Everyday Life
The staff at the Alexandria location are very courteous. Woodforest is effective and useful in many ways. I had a fraudulent charge on my account and it was resolved in just 3 days. 2 of which were the weekend. I really like the card reader they offered me for my start up business transactions.
July 2015 by BJ Shockney
I took advantage of their second chance checking and I have been a loyal customer ever since. Everything that I have ever wanted they were able to take care of for me. Years later I am back on my feet and couldn't be happier.
