Big Sandy Outlet in Ashland is a family-run business with over 60 years of experience, serving Boyd County with a wide selection of affordable furniture, household appliances, electronics, and mattresses from reliable brands. Located off Winchester Avenue, the store is known as a one-stop shop offering great deals and excellent service. Customers appreciate the friendly and knowledgeable staff, including salespeople who make shopping easy and enjoyable. Many reviews highlight positive experiences with staff members who are courteous, helpful, and attentive to customer needs. The delivery service is praised for being prompt, careful, and professional, with the delivery team often cleaning up after installation and treating customers politely. Customers also value the store’s tracking system, which keeps them updated on delivery times. While some have encountered issues like receiving damaged or defective appliances—such as a dishwasher with a dent and dead on arrival—these concerns are addressed promptly, and efforts are made to resolve problems. Overall, Big Sandy Outlet is appreciated for its great selection, competitive prices, attentive service, and a welcoming shopping environment, making it a popular choice for those looking to refresh or furnish their homes.
Great people will deal with getting in and out quick and get on with my life Love it
May 2024
Experience was good great sales lady. Actually all personal was very nice. The check out process was too long. We were able to pick out our items the same amount of time it took to pay and leave store.
April 2024
Great selection for an outlet location, even better prices. Great Service!
