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“Nevin at the Russell store has been very helpful with getting my new phone set up he is alway eager to to help anytime I am in the store. He is a great asset to Tmobile”
“I have been a Spectrum customer for a long time and I have gone to the Russell store several times and everyone has been very very nice and helpful,for me Rose was very patient while helping me set up my phone. I have been pleased with their customer service.”
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“Came into the store to upgrade a couple phones I tried to upgrade online. Online was giving me fits and luckily I was greeted by Amy who was able to take on this mess. I would recommend not going online and going into the store so a professional can handle things and get it straight on the first try. I left with two phones and out of the mess I started the day with. Highly recommend going to see Amy in Ashland with your phone needs.”