10AM - 6PM
240 16th St, Ashland“I am so happy I thought to take my phone here instead of just getting a new one! I have a Galaxy s10 plus that got the rear glass over the cameras shattered; when I called ahead, they had the part in stock, I drove over the next day on my lunch hour and picked it back up on my way home! They even offered to call when it was ready and would have had it ready in 45 mins if I had needed! The man and woman there were both very kind too!The price was super affordable as well..well worth paying to have my phone back in one piece!Highly recommend!”
“I visited the store on Winchester Av yesterday to pay my phone bill and the lady that waited on me was very friendly, prompt and helpful, especially at the bad experience that I had with the Grayson Kentucky store.”
10AM - 7PM
250 Russell Rd, Ashland“Savannah and Sunny -Russell, Ky store - were absolutely the most helpful att employees we have ever dealt with! Not only were they professional and knowledgeable , they were patient, friendly and very kind to answer any and all of our questions. They did all of this in a timely and efficient manner. I will tell everyone to go to their store!! If I could give them a 10 I would! Please acknowledge them!”
11AM - 8PM
500 Winchester Ave #206, Ashland“The location inside the mall has very friendly staff members. Unfortunately, they were unable to assist with the issue created by another location.. so, I'm not too happy about that.. not their fault though!”
“Usually reviews this long are negative, so give this one a read.My phone was taken by someone at the mall, I went straight to the Verizon kiosk to see if they could ping it to locate it or something, but it was turned off. I explained that my phone was my blood sugar monitor also & so I needed to apply to replace it as soon as possible. Ethan took the time to ensure his current customer was well taken care of, so I knew I would receive the same care, which alleviated much of my exasperation having just lost my phone & having to wait.But once he was able to help me, I received exactly the type of good care I had anticipated & more. He even saved me from having to pay the deductible for insurance by checking if my account was due for an upgrade, which it was. So I left within an hour with an upgraded phone!He stayed late to help me, too, and sold me on a new phone case & charging cord. Well done both for myself and his employer. This all while training another employee to do what he does. I hope they learn his service skills & technical knowledge, because he was excellent.”
10AM - 8PM
374 Diederich Blvd, Ashland“Ported from AT&T to T-Mobile. Major difference, in favor of T-Mobile on download speeds, one Network compared to the next. The promos we got from T-Mobile are the best I’ve ever seen. Staff worked as a Team and were incredibly nice and professional!”
10AM - 7PM
5850 US-60 STE N, Ashland“Allana, is great lady that takes her time in anything you have wrong with your phone. Even when it's your fought on not working it right. Brought my daughter and sister there because, of her love for people.”
11AM - 8PM
500 Winchester Ave Spc K790, Ashland“The girl working here was very nice, knowledgeable and helpful. Plus, I just love cricket wireless, have used them for many years and have never had a bad experience with them.”
“I love this place. Love there service there plans and where there location love it all. Oh wait I forgot to say I went through 6 phones in a 4 year period all because they either have gotten stolen or damaged or I locked myself out of them. But I absolutely love my new moto g power 2022 every since I had my 2021 moto g stylus for a year and the charging port went out and my warranty expired and phone gotten stolen and never could find it or anything until now I'm in love yay.. thanks boost mobile”
“This buggy guy that works at night he's one of the best buggy guys I've seen I don't know his name but he is one of the best ones I've ever seen he's very kind and he always tries to be as helpful as he can be I think this guy really needs a raise he helped us one old lady to her car but I would definitely recommend they keep this guy that's just my opinion my name is James Burton”
“I am very happy and very pleased with my new phone. My wife filled out an application on line and we couldn't get everything to go through. Much better off going to the store and working with the representatives there. He walked us through everything and had us in and out pretty quick.”