JCPenney in Ashland is a large store with a huge variety of everything, described as well-organized and decent in size. Customers find a wide range of apparel and gifts, including kids', men's, and women's clothing from national brands like Adidas and Levi's as well as private brands. Shoppers report finding items for all ages, from children's Disney outfits to adult flannel shirts and t-shirts. Sales and additional coupons from the website provide good value. The store receives consistent praise for great customer service. Staff members are noted for being helpful, fast, and friendly, with specific mention of sales associates who go above and beyond, particularly in the men's department and with special purchases like tuxedos and jewelry. The checkout process is efficient. The experience leaves customers satisfied and planning to return, especially for holiday deals.
Great sale. Favorite jcpenney! Always stocked and clean.
August 2025
Great sales and very neat and organized store. 5 out of 5 Very impressed.
November 2024
I come in here all the time, and eveytime without fail I have the same cashier. Last night I was in and I was having a really bad day, and like everytime I come she was sweet and nice to me. Her name was Kai and I look forward to seeing her everytime.
