“this store is LITERALLY the only reason i come to the mall! the employees are VERY helpful and polite. the quality is as great as it always is! LOVE YOU HOT TOPIC ?”
“My husband and I went in looking to update our towels for our remodeled bathroom. Emily R. was extremely knowledgeable and accommodating. She searched the stock room for bath sheets for us and helped order additional.”
“Always super friendly workers. Greet you when you enter. Always asking if you need help. I love this clothing store. Worth the miles I have to drive to get to it, cause I live two counties away. Do wish they had an outlet closer.”
“Many years ago, I worked in a mall. And when I wasn't working in that mall, I was often at that mall. Malls were once a central part of American culture & I've lamented for years how they've been losing ground. A core store in most malls for decades has been Spencer's. Kind of a more risque Hot Topic, it was somewhat taboo, with its off colour greeting cards, bikini girl posters & novelty gag merchandise. But there were often things, heck, there still are often things that are exclusive to them that make me visit every now & then.That wasn't the case today, as I had no particular shopping agenda, but just felt like browsing at this mall I'd never been to before.”
“I love shopping at Maurices in Ashland! Super friendly and always helpful staff! The clothes are great quality and reasonably priced. I can always find something for work or fun! Looking forward to trying their workout clothes.”
“I was at this location today March 7, 2021 and I was helped by a young male named Joshua he was extremely helpful and I know that I was being difficult and he stayed very polite and professional even though what we were looking for was not available.He kept putting in proficient effort into helping me and Did an excellent job at trying all he could do to find me the correct shoes that were available I would recommend anyone going in if they need help to work with him at this location”
“UPDATE (3/25/2023):I know this was a huge endeavor, and I thank all the staff there for going the distance, so I changed my review to 5 stars! I saw today that there was a full sweep of the store being done for quality checks. Each clothing item was looked over, and if they were not up to standard, they were put into carts for removal. This greatly improves the shopping experience, as it frees up more space so you don't have to fight against the cramped clothes, easier to notice pieces that fit your style, and most of all, there's a lot more confidence that the clothing is in good shape! There were a lot of really interesting items in the store today, too-- a lehenga skirt, for instance!---There should be better quality control for donations. I'd say over half the items on the racks have stains or damage. Granted, that responsibility falls more on the person who donates rather than the people who work intake. C'mon folks, this place isn't meant for trash. If you would be embarrassed to give it to a friend, in the item's current state, then you should not be donating it either.I also don't like that the prices for clothing are no longer standardized. There was a Victoria's Secret chemise I got that should have been priced the same as any sleepwear, but since it was from Victoria's Secret, it was $10. I hadn't realized until I was purchasing-- still bought it because I really liked the print, but this store should be about affordability. When I was young, during lean times, Goodwill was a God-send. Now the pricing is becoming too much for the people it's meant to provide relief for, and that's worrisome.However, the staff there are very sweet and hard-working. So I hope their pay has increased along with the prices. If not, then the staff need to negotiate higher pay since Goodwill's clearly making higher profits.”
“Went in to purchase some fall clothes and I can just not brag enough about the quality of clothing, the price and the service we received. Additionally, Mary Lee and Lesley were phenomenal From walking in the door and asking questions to exiting with friendly customer service”