Big O Tires in Bardstown and Brandenburg, KY, is known for its friendly and trustworthy service. Customers appreciate the honest and straightforward approach to tire and auto needs, including oil changes, brakes, suspension, A/C service, batteries, and light replacements. The team offers early, late, and weekend appointments, with free alignment checks to make service convenient. Many reviews highlight the fast and professional service, with some customers noting that they can wait comfortably while repairs are completed. The staff is often praised for going above and beyond, fixing issues like missing caliper bolts, patching tires at no charge, and assisting urgently with trailer tires. Customers feel confident in the knowledgeable team, who handle urgent situations effectively and provide honest recommendations. Overall, Big O Tires is seen as a reliable, caring business that prioritizes customer safety and satisfaction, making it a trusted choice for tire and auto service in the area.
This location is by far the best service I have ever received. I am a 40,000 mile a year driver and buy a lot of tires. The explanation and extra attention to my driving needs was heard and respected. 10/10
September 2025
Great customer service. They have won my future business
August 2025
Got what I needed done and fixed a clunk which was a missing caliper bolt. Its rare to be able to drive in and wait. They always recommend drop off so prepare accordingly. The service itself was good.
