Big O Tires in Bowling Green, KY, is known for its legendary friendly service and dedication to customer care. The business offers a clean environment and reasonable prices, making it a popular choice for tire and auto service needs. Customers appreciate the availability of early, late, and weekend appointments, along with free alignment checks. Big O Tires carries its own brand and major brands like Michelin, Goodyear, and Pirelli, ensuring a wide selection for customers. Reviews highlight the exceptional customer service, with staff who are helpful, informative, and willing to go the extra mile. One customer shared a positive experience when the team stayed late to assist with a tire emergency during a family road trip, also fixing a tailpipe for safety. Despite challenges, such as a cracked head gasket, the knowledgeable staff provided effective solutions. The assistant manager has received special praise for her calm demeanor and outstanding service. Overall, Big O Tires is highly recommended for its reliable and honest service in the Bowling Green area.
Very polite when i asked questions they where answered and i went home drinking my car it was smooth no issues at all love the customer service 10/10 recommendation
September 2024
First time going to Big O's. The front of the house was very clean. The employees were very nice and answered all my questions. And I love the fact that they had coffee while you wait for your service to be done. The prices were reasonable. I highly recommend Big O's. I will be back if I need work done.
September 2024
While we were unable to completely solve the issue (cracked head gasket) the team was able to swap a defective thermostat and help us get down the road. Great job folks!
