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March 2024 by Jerri Parker
Great experience!!
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December 2023 by Nolan Fogle
Awesome guys there robbie especially! Brought my car in for some normal maintenance and he noticed my bumper coming off and for the life of me couldn't figure out how to keep it on but he fixed it and didn't even say anything and didn't charge me nothing extra! Will come here for everything
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December 2023 by alexandra porter
If I could give this place 0 stars I would. after 3 alignments and 4 new tires my car drove horribly like it never had before. I had to take my car to Firestone who told me my car was still not in alignment and one of the new tires I had put on were bad. The manager of the location is a misogynist loudmouth who needs to be put in his place -10/10 wouldn’t ever recommend and highly advise against going to the shady individuals.
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December 2023 by Tim Rosendahl
Zack at big o tire was great to deal with , he was very helpful , tried his best to get the best price for the best tire , they installed new tires and aligned the my truck in just a few hour with no issues, great work and great people , I will definitely be going back again .
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December 2023 by Adrian Garcia
Very satisfied with professional service work performed on my vehicle. General manager Robby and his staff wereexcellent!
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December 2023 by Jeff Hogan
Went this morning and got a great deal on tires and warranty. Staff is very friendly and nice. I always bring my vehicles here for tires. Highly recommend and will be coming back again.
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December 2023 by Shamika Hill
If I could give 10 stars I would! From the Manager to the Staff I was welcomed and treated well while waiting on my tire to be fixed. My family and I had a long trip ahead of us to Atlanta and they were able to work us in their schedule after we got a flat tire. I believe the Manager name was Rob or Robbie but he was hospitable and kept us entertained while waiting.
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December 2023 by Nate Adams
I came in with 4 bad tires. They were literally coming apart at the seems. I had my kids with me and was in a panic, about whether or not I'd make it home. The manager Robbie sold me 4 great tires, at a price I could afford on the spot. I was in and out in about an hour. The whole team and process was exceptional. Thanks again Robbie for the save.
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November 2023 by Timoko Coleman
The customer service is terrible. The employees are so unorganized they have you sitting around in there for hours on hand not even checking to see if your vehicle is ready or letting you know that it’s ready. The service is terrible.
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November 2023 by Bethany Friend
Alternator went out in my mothers car while I was with her. Took it to Big O and they got me in the bay fast and was very nice and reasonable priced. I recommend these guys. They have never done me wrong!
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November 2023 by Jasper Riley
Waited 3 hours to get a flat tire fixed that was not sealed to the rim. This was the 3rd or 4th time that I have had the truck for this tire going flat since buying the tires from Big O. They charged me for fixing what I considered to be their fault as it was a rim seal problem. Apparently, they had just had a management change and I was not impressed with the new manager.
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October 2023 by Dustin Richards
Robbie was went above and beyond helping me from the front desk. The shop is better since he came, by far. I want to say how much I appreciate Carson. Carson works on my truck everytime I take it in. Hes hardworking and at this point, I don't want anyone but him working on my truck. You're the real MVP, Carson
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September 2023 by Jonathan Gaddis
Brought two wheels in Friday September 1st to have tires installed. The worker who installed the tires badly damaged my wheels while installing the tires. As soon as I saw the damage I informed the lady at the front desk. She apologized and the worker admitted to damaging them. They called their district manager Larry and he said he would call me Tuesday and have the wheels repaired. After nearly a week the store manager nor the district manager will return my calls. I called today and refused to let them call me back and sat on hold for an hour waitingu on the store manager to pick up the phone. The store manager answered the phone annoyed and told me that the tech informed the front desk my wheels were damaged before the install. Clearly a pathetic attempt to cover up their mistake. Avoid this place.
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August 2023 by Paula Bowles
I had to get my car aligned and the dealership would not wait on me. After standing there for 30 minutes I left and went to Big O tire and they did not hesitate to wait on me and provided the needed service. Thanks you for getting the job done in a reasonable amount of time.Paula B
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July 2023 by Carey Morris (GeekPreach)
I got a great price on a set of tires and wheel alignment. Wendy provided excellent customer service and everything was completed in a timely manner. I'm a happy customer!
