Big O Tires in Bowling Green, KY, is known for its legendary friendly service and dedication to customer care. The business offers a clean environment and reasonable prices, making it a popular choice for tire and auto service needs. Customers appreciate the availability of early, late, and weekend appointments, along with free alignment checks. Big O Tires carries its own brand and major brands like Michelin, Goodyear, and Pirelli, ensuring a wide selection for customers. Reviews highlight the exceptional customer service, with staff who are helpful, informative, and willing to go the extra mile. One customer shared a positive experience when the team stayed late to assist with a tire emergency during a family road trip, also fixing a tailpipe for safety. Despite challenges, such as a cracked head gasket, the knowledgeable staff provided effective solutions. The assistant manager has received special praise for her calm demeanor and outstanding service. Overall, Big O Tires is highly recommended for its reliable and honest service in the Bowling Green area.
Great staff and excellent service! Would definitely recommend!
June 2026
Best customer experience I’ve ever received Donnie and his team refuse to let someone leave their building without them feeling appreciated and cared about 10/10 service WOULD RECOMMENED.
June 2026
Had awesome experiences at Big O since moving to Bowling Green. Heather was easy to talk with about what I needed for my vehicle. Heather was able to get me to understand the process of how Big O checks vehicles to see what I may have been overlooking.
