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February 2024 by Mel W.
I love pet smart I just do not like they are always out of stock on the items i need. They definitely beat petco though, petco is over priced
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February 2024 by rhonda watson
Always great variety
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February 2024 by Zero Shepard
Didn't have half of what I was looking for. Also, I worked retail management. I know when I'm being profiled and followed around. At least dont take up my breathing room. Be more subtle. That's what cameras are for. Besides, I'd embarrass you if you wanted to know how clean my record is. I just want to spend money on my best buddy unharassed.
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February 2024 by Sam Hines
You need to train your employees better. Selling someone a GOLDFISH and telling them it’s okay to have in a 3 gallon tank??? Glad to know that this pet smart is no different from any other and perpetuates animal abuse.
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January 2024 by Wendy Crittenden
The staff was so nice! We haven't had a puppy in decades, and the lady helped us get a better harness and sign up for puppy classes!
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January 2024 by RousFitness
Pretty bad grooming
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January 2024 by ncblue
The hours listed on google say they close at 6 for the groomers. I went at 5, and waited outside the door for 25 mins because there was a person with a dog in there, and on the door it states that only one pet family should be in there at a time. The cash register clerk just stared at us while we were waiting. The person with a dog left and FINALLY AFTER 25 mins of waiting, they ask if we had an appointment. I said no (because they talk walk ins) and they go “oh, well they just left.. that was them leaving. I’m sorry.” ?
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January 2024 by Carmen Gentes
The groomers here have been fantastic. They are so friendly every time we step in the door and do a great job on my doodle!
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January 2024 by Stephen
Have had great experiences here.
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January 2024 by ANGEL BLU
Good customer service. Great selection of pet foods. Friendly
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January 2024 by Nohemi Ramirez
Every time I go there (once a month) I meet a new young employee that knows nothing about fish.
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January 2024 by ANGELA THOMPSON
What is the point of advertising for “quick bath and dry” if every time you ask you get the same answer “no we can’t” sad it is a good idea but if they aren’t going to do don’t offer it
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January 2024 by Joseph R
Told me that they price matched and that if I signed up for their membership I'd get another discount on my purchase but that wasn't true. Only found out after coming back to make the purchase.while it was bad information they were very nice and attentive to us.
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January 2024 by Kris Dotts
I got my bearded dragon from here, and it's where I shop all my stuff for her!
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December 2023 by melanie
lady with the half shaved head and blue hair and her other coworker were non helpful & passive aggressive when asked about a new kitten and wanting suggestions about how to tame them at night. i understand and appreciate the information they gave us but the way they responded to us is not welcoming for new pet owners. how are you working at a pet store and having that attitude with customers who are asking for suggestions & questions, or even advice about a new pet?