PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online. It provides a wide range of supplies for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many store locations offer services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. The staff are described as helpful and friendly, always ready to assist with questions or guidance, whether for building a terrarium or finding the right treats. PetSmart also offers pet grooming and pet tags, with some stores providing walk-in grooming clinics where proof of rabies vaccination is required. While the store has a good selection of pet food, toys, and accessories, some customers wish for a broader variety of reptile hides and treats, and more pet options for adoption. Overall, PetSmart is appreciated for its helpful staff, convenient services, and being a place where pet owners can find what they need for their pets.