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“I ordered my baby shower diaper raffle cards to be printed here, and not only were they ready the next day, well before 12 pm, but they cut them individually for me. I didn't expect that and I appreciate it beyond words.
I'm 7 months pregnant, tired, and busy with planning. This kind gesture saved me a lot of time from cutting them myself.”
“I rented a Uhaul here today, and I have to say that you should go to this location before you even think of going anywhere else. The staff person was so friendly and respectful. The process was so easy. You can tell these folks care about their customers’ experience.”
“Renew and ALL the staff at this store are AMAZING! They are SO kind and efficient and friendly. Unheard of these days in any business. GREAT job you kind folks! Best store ever!”
“Curtis was AMAZING! He secured my memory foam cushion for return super fast and even was able to waive my label fee. Always have great customer service and that’s why I do all my returns with this store!”
“I have always received great service from the staff at this UPS Store. They are well trained, efficient, and knowledgeable. Consequently, I use it for all my shipping needs. I highly recommend this UPS Store!”
“Came across this business as I researched mailbox services. Jordan was great on the phone and even more patient and understanding in person. Customers all seemed happy, quite a few seemed to be regulars, and he treated everyone the same. Stop by and check it out whether local, digital nomad, or just shipping an occasional package.”
“Adrina from UPS store in Newport KY #6644 is seriously the most awesome employee I know.... She is so fast and sweet. Adrina is so knowledgeable, she greets me every time I see her when I come in for service!!! :)”
“Hard working, family owned, christian business that is willing to help any way they can. Cross docks, rework shifted loads, storage, also assemble work. Ray & Karen are honest and easy to work with.”
“Extremely helpful! Helped me figure out how to ship a cake and what I needed. Thank you!
I didn’t get the employee’s name but number is 362364 from my receipt”
“Shout out to SUPER MARIO!!
We have a big event soon and help us plan out a large amount of balloons at a accommodating price.
Very informative and friendly to all customers, definitely coming again for these big or small events!!”
“Had to go in a few times for Amazon returns and sending packages out. Staff were very friendly and happy to talk about the sign printing services that they offer.”
“I went in to print and scan some documents—something I haven’t done since college—and it can definitely feel overwhelming. But Brianna was incredibly helpful throughout the entire process and made it so easy. I’ve never felt as welcomed in a FedEx as I did at this location. Both Brianna and Allie were amazing—so professional, kind, and clearly a great team. It was really refreshing to see them working together, teaching each other new things, and having such a positive dynamic. Thank you both for such a great experience!”
“Came in to have some post cards printed and Matthew was so kind and helped me out tremendously! Assisted in the ordering process and got me my prints in under an hour. I normally use FedEx for my printing needs but will definitely be coming to Staples from now on.”
“Thank you very much to Eddie, working at this fedex on 5/29/2026 at roughly 12:45pm, who went out of his way to help us even when we didn't ask him to. He was very kind and I really appreciated his service. Thank you, Eddie!”
Open 24 hours
4605 Montgomery Rd, Norwood
Shipping Centers
“Employees like Billy help make an experience at a certain store location 5 star. He helped me unload a few large packages without hesitation. Thanks Billy for the outstanding service and for going above and beyond.”
“Have to give a shout out to Heather. Went to get passport photo recently. I had some unusual requests about the photo. She was very patient to meet my requests. If every customer service representative helped customers like Heather, the world would be a much better place.”
“Reviewing for Elijah - the team member that worked a little harder and stayed a few minutes after the store closed to ensure my presentation papers were printed - this after another store team member refused me service because they were closing in 10 minutes. He saved the company an order - because I would have had to cancel as I needed them first thing in the morning. Well done Elijah.”
“I got great Cust service here. Computer stations are well maintained. Self serve copier was easy to use.
Restrooms were clean. Parking is ample. I like how they keep a small area with supplies for customer use (tape, scissors, paper clips, pens, etc).”
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“Love the people here, they are so sweet and helpful. I hate that the changing times are forcing them to close their physical stores because they are a big resource for people who aren’t financially secure but still want a college education without the ridiculous prices.”