The UPS Store #2363in Cincinnati offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox for all mail and packages, notary, shredding, and faxing. The locally owned and operated store is conveniently located in Rookwood Pavilion next to Joseph-Beth. Customers praise the quick and easy drop-off process, with parking spots right in front of the store. The friendly and knowledgeable staff, particularly the employee named Curtis, is consistently commended for their excellent customer service. Clients appreciate the store's ability to handle even the heaviest items with ease and efficiency. Overall, the UPS Store #2363 is highly recommended for its comprehensive services and outstanding customer experience.
I have been relying on and confident with this location for many years Although the previous teams/management has issues and made me sad . . . by far this particular group of managers/team mates are FAR outstanding in that lost art of customer-friendly expert service to all. Thank you for putting up with me & my family.
July 2026
Best customer service!! Took 2 minutes to return AT&T equipment. Zero hassle. The employees are welcoming immediately
June 2026
5 stars! I came in to return an Amazon package and Curtis was very helpful!
