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March 2024 by Candace Brock
Always a good experience here. I usually speak with Todd and he is always very friendly and helpful.
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January 2024 by Ashley Loren
Jordan will lie straight to your face and resort to scummy sales tactics to get paid. My step daughter got an iPhone on her Dad's plan for Christmas. We gave her old phone to my mother in law and went in to the store to change the number. Jordan put in a new SIM card and said to call 611 Services to take the number off our account. I thought that was a little weird, but okay. I about fell on the floor when we called and was told it would be $400 to take the old number off! What the heck?! I was already at work in London, so I went to the London ATT. The sales woman there told us Jordan had worked at the London store before and knows how to change a number! We were told directly he did so he could get paid. I understand commission is a good portion of his paycheck, but don't sneak around and lie straight to my face just so you can get paid! If he did that to us I don't even want to imagine how many other people he's done that to! Jordan needs to be fired for lying to his customers!
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December 2023 by Stacey Skidmore
The Corbin Ky Store is the best! Todd Baker was extremely helpful and got us the best deal! He is very knowledgeable and personable!! He even dressed up for Christmas as Cousin Eddie! We went in looking for a particular gift and left with more gifts for less than we were anticipating…you should definitely go see him!
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December 2023 by sammy foister
Not very helpful was quick to take my money but very low service after the sell
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December 2023 by Laurel West
Great service. Helpful and knowledgeable.
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October 2023 by Vicki Harris Blakley
They are so helpful and knowledgeable! From Harlan but go to this one it's so much better
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October 2023 by Anita Napier
The ATT store in Corbin is the best! Hardly any wait time and the CSR’s know their business! If u don’t have ATT cell service, I highly recommend you to check them out for coverage in your area! Ask for Molly!
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August 2023 by Julzy Bee
This place is awesome and really nice and helpful ?.
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March 2023 by Kelsey Preston
We went in on a mission and Nate definitely helped us on that mission, he was super exact and straight to the point. He was fast and ready to answer any question that we had. Thanks for such a great experience!
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February 2023 by Robert Bowlin
The employees are very nice, polite, and prompt. My problem is with trust. You need to check your contract after, when your done. Things like (insurance on phone) and other little odds and ends that drive your payment up. Even if you tell them you dont wont said odds and ends, they will still add them on there.Happens to often to be a coincidence.
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December 2022 by John Cornett Jr
I went in to ask about an old bill but even though I had my id, yes it was expired, they wouldn't tell me any information or help me at all because of an expired ID.
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November 2022 by Pepper P.
Where in the store to look at a product face-to-face. Could not find any help. First I thought all the occupied tables were the customers with an associate and I was happy to wait my turn. So I drifted around looking at the eggs. Then later I found out the last table or two was the employees and they were all on their iPhones did that and to their selves. It wasn't until I inquired about a question till they all showed up and decided to answer. People were drifting around the store, thinking probably the same thing that I did. Looks like somebody needs to have a manager on the floor to keep the associates in line so we customers can get help. Result, I left and went to another store to buy my holiday products.
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November 2022 by Victor Jordan
Stop in and ask for SAMANTHA….. she is kind, patient, and very professional.
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October 2022 by Sara Grubb
Molly and Tori were wonderful! They dealt with my crazy husband and helped us solve a huge issue that was caused by ‘system errors’. They solved it and helped us get what we wanted!! They were so fun to be around and I highly recommend our Corbin store. I have been a customer of att for a few years and wouldn’t go to a different service. We will definitely be back soon hopefully for watches. Thank you so much for your service!
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October 2022 by Chris Grubb
Molly and Torri were a huge help with solving an issue that was due to system error while maintaining the best customer service throughout the whole situation. They are a true example of great representatives. They made sure that we were completely happy with our purchases of new iPhones and really great at making ends meet. 5 stars truly isn’t enough for these two ladies!
