AutoZone Madison Ave in Covington, KY is one of the nation's leading retailers of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is known for its clean environment and helpful staff with great customer service attitudes. While the delivery can be slow at times, the staff is generally knowledgeable and willing to assist customers in finding the correct parts for their vehicles. They often go the extra mile, like the store manager who installed a customer's new headlight bulb and recommended a product to restore the headlight lenses. Customers appreciate the team's kindness, knowledge, and friendly attitudes, with one reviewer even stating they would become a regular at this AutoZone location. Overall, the Covington, KY AutoZone provides a positive experience for those in need of auto parts and services.
I went to the Auto Zone in Ft Wright and the wrong windshield wipers were put on my car. Two days later I went to Auto Zone on Madison in Covington and they helped put the right size wipers on. The customer service was awesome. 10 out of 10 would recommend this store.
December 2024
Ryan and Derek are great.. good customer service very helpful.
October 2024
Slow at delivery most of the time. Must know exactly what you need otherwise you're likely to.gwtvtgw wrong Part. Most of the Workers aren't sure which parts are correct or not.
