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“I recently called the Covington branch on Madison searching for $2 bills. The gentleman who took my call was friendly and courteous. I spoke to Chase when I got there and he remembered my earlier call and already had some bills ready. He also told me of some 50 cent coins he had, which I thought was considerate. I get the same treatment from everyone each time i go in there, albeit seldom with todays digital and online world. Nonetheless, it's good to know genuine and friendly service can still be found today.”
“Bear whom works at this location was very helpful for me yesterday. I was having somewhat of a bad day and he showed consideration and professionalism to tend to my needs at the bank. Very helpful. I will continue to bank with Huntington.”
“Exceptional! Relatable , engaging and diverse! This bank cares about the customers - no special treatment or entitlement. Appropriate attire, no mean mugging and no Branch Manager named Gates! Vine street bank can learn from this branch!! If it wasn't for this branch Huntington would have lost a valued customer! Diversity lives!”
“Great bank David and his staffs customer services are beyond elite. Always willing to serve you and will always receive formal individualized help. Would give more stars but they only allow 5”
“Just had the best experience I’ve ever had at a bank. I had a couple issues with my accounts not showing up on my app and Rebecca was so helpful in getting everything fixed! We had two different issues and she and another coworker got them both resolved quickly and were both very friendly in the process. I’ve always banked with Fifth Third but I will be coming to this location on 4th street in Covington from now on!”
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“As a former employee and still a current costumer, I can not speak highly enough about this Bank. I was such a healthy environment to work in and they have always taken good care of my family with all our banking needs! Their mobile options are wonderful but I love going into the branch when I can for the wonderful customer service I am always greeted with!”