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“Hi beat all yeah out I’m not that makes sense but I have been there since Cinco this is a LOL but those who know me know I am the member of the year of the month. I’ve been working out and I want to get paid. They said I’m the member of the year I feel like I’m an employee I’m there so long but when I leave the job even things I didn’t know interest rate what did you used to refinance all those things they told me about, I give honor and praise to my employees and my friends my name is Mrs Cheryl and I just want to say everybody has been amazing how long is close out with a period.”
9AM - 1PM
9300 Kenwood Rd Suite A, Cincinnati
Banks
“Mrs Amy D made my first experience with this bank great she was very attentive and helpful with my needs during my process and I’m glad to be a member of COPFCU”
“So wonder angel was so wonderful she helped me go from no bank account livin like a ghost to actually getting a bank account like a citizen I can explain how much her help will be invoked in my rehabilitation to society <3 you the best angel I hope you see this”
“Trina Barksdale was great especially for a person that’s not familiar with Computer. She had patience, professionalism, and very understanding. because I know nothing about a computer”
“They very personal and take their time with you.Rob Fields is great. He took time to explain a loan to my husband and me. We feel very comfortable with Superior.”
“I had a wonderful experience for the second time working with the team at COPFCU!! I worked with Amy and she was amazing. When she wasn't available Karen, Margaret, and Amber stepped in and finished helping me without any delay. I will never go anywhere else for my loan needs, 100% recommend visiting this delightful team!! Much appreciated 👏”
“I had a great experience with Ashley.. Ashley was professional, helpful, and took the time to answer all my questions about business financing. They made the process feel welcoming and not stressful. I appreciate the customer service and look forward to continuing to do business with them.”
“I’m new to the Eastgate area and Darlene was very helpful with my banking needs. She gave me great advice about saving and repairing my credit. I had a great experience and interaction with the staff at this location.”
“We have worked with Todd on a couple houses and each time we reach out to him for help regarding our mortgage he is eager to help us along the way. He always treats us with the utmost respect and provides wonderful service. I would absolutely recommend Todd to friends!”
“I was referred by a friend who always raves about Cinfed. Absolutely wonderful experience (Kennedy Ave. branch). Kelsea, the branch manager, was amazing start to finish with my auto loan. Very informative, gave me options, and the numbers. Best rates out there from what I found, too. Kelsea even recommended other banking products but with no pressure, which I appreciate. Highly recommend Cinfed and this branch!”
“I always have a good experience when I come to location. However, Erin earn you 5-star rating because of her perfect blend of humor & professionalism. It is always great to feel seen when you do business with someone. Thank you.-Les E. 10 plus years customer.”
“I’ve been banking with Woodforest since I was in college. Very helpful at my original branch in Xenia, Ohio but since I moved to Cincinnati in 2015, this has been an amazing group of bankers to work with. Always friendly and providing stellar customer service.”
“I had a great experience with Mr. Robert Downs Jr. Assisting me with my Sensible Loan! The phone call went smooth and easy!
Thank you again Mr. Robert Downs Jr.”
“I have accounts at Guardian, as does my elderly mother. She struggles with technology and we have needed assistance multiple times with online banking (passwords, etc.). The folks at the Bridgetown location have been consistently patient, helpful, and gracious. We are both so grateful for their kind attention.”
“I have been coming to the East Kemper bank location for over 20 years. Since I started and became a member, Amy Chaney has made such an impression on me, her amazing work ethic, friendliness and willing to help. I was in today working on my 401 K. What to do? I just appreciated how much time she took in explaining to me in the IRA, and Roth IRA. Her patience, honesty, and manner just put me at ease. Just an outstanding employee and person!! Thank you Amy for making me feel special every time I come in. Your employer is LUCKY to have you!!!!1”
“I have used Valley Central Bank for many years. The staff is always friendly, professional and helpful. Mitchell at the drive though and Susan inside always greet me with a smile and great service.”
9AM - 2PM
11200 Montgomery Rd, Cincinnati
Banks
“I just had another outstanding experience with Smita Pal. She has great financial wisdom that will produce real $s for me and my family. I hope she gets a great raise!”
“I can't offer enough wonderful accolades about the staff in Hyde Park BOA. I arrived with a complicated situation; and the staff were honored to sit with me, even in my returns, until they ironed-out (resolved) my situation ... and I showed! up until the issue was absolutely clear in my 'Elder Brain' ... and the entire staff was 'kindly' there for me, continuing to offer me their best service possible!
Biggest Shout-Out to Tommy Hart, who continued to go out of his way, to assure me a clear understanding of my 'Elders 'WHY' Brain'.
OMG, I can't say enough for Tommy's determined and successful work.
Thank you Staff of Hyde Park.”
“Drake Snyder at USB was so great to work with for our mortgage. Was patient with us, explained our options well and was very responsive in getting back to us when we had questions. Highly recommend.”
“I've been with Stock Yards Bank most of my life. First in Louisville and now in Cincinnati. They combine modern techniques with old fashioned customer service. Their branches are small, and their employees take the time to get to know their customers. I don't go in terribly often but the staff always knows who I am and has a welcoming smile on their face. Even better, they waive ATM fees! Whenever I've dealt with loans or other issues, their management has always been top-notch in making sure that every detail is taken care of. They don't try to upsell me on their other products, either. Very customer focused!”
“Ever since joining Emery I’ve had excellent customer service. I recently applied for a loan and Sharon helped make the whole process go quickly and efficiently.”
“I had a great experience opening a checking account at the Norwood location of First Commonwealth Bank. I worked with Chelsea there, who is the Financial Solutions Center Manager. Chelsea and her team provide very friendly customer service and always greet you with a neighborly “hello” and a smile. Chelsea also knew I was on a time crunch and helped me in a very time efficient manner. I’m really happy I chose to bank here. The cherry on top… I got a letter from Chelsea about a week after I set up my account with basic details of when to expect my new debit card and lobby/drive-up hours. It was very professional. So happy to live nearby and have a trusted, wholesome bank like First Commonwealth. Thanks again Chelsea and team!”
“I would not consider going to any other bank. The service at the Springdale Road branch is both professional, prompt and courteous. All of our business dealings are with Guardian and I frequently refer potential customers for both banking and loans.
This branch is how all businesses should be run”
“These folks have been great for the entire 15 years I've had my mortgage through them. I wonder if Dan K mentioned the wrong bank in his review. He said US Bank was cited for misleading practices. That's not the same bank as Union Savings Bank.”
10AM - 2PM
219 Calhoun St, Cincinnati
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“I had a very good experience with your representative he helped me with any questions I had and also brought to my attention the different options I had to work with”