Electronics in Covington, KY

“The sales representative was amazed and very helpful and solved my problems that could not be solved by calling Cricket Billing department and customer service not sure if customer service was involved because I was being put on hold and I was talking with different people for just asking 1 questions about why my phone was turn off but was paid 2 days earlier with a text message say thank you for your payment and your next payment will be due on 11/30/23 as normally is and I had text after that saying I had a $20.00 credit due to me after I pay a $10.00 1 time charge made no sense what so ever and also the last person I spoke to on the phone trying to figure out way my phone was turn off and the person sent me a app to use to pay the 10$+ to open the app they sent me but I couldn't open the app because my phone was turn off that when I went to the cricket store in store whitch was taken care in less than 5min whitch I spent over 1 hr on phone with cricket billing and that all I have to say about my last experience calling Cricket to ask and to solved a problem or explain something I thought would be easy but I was wrong ?”

“These guys bend over backwards to earn business. Patrick and Gary are down to earth people. They work with small clients (like me) to large clients like the Cincinnati Bengals.Even though I may not be a large client, they always have time to sit and talk at their office, truly great people working at a great company.”

“Lincoln by far is the brand standard when it comes to customer service. He not only patiently waded through miscommunication waters for three hours, he was relentless in getting me resolved before leaving the premisises. This will be my metro store because of his due diligence from here on out!”